Although many guests mentioned that they couldn't reach the hotel easily, on the contrary, the hotel is very easy to reach by taxi or metro or by plane via Shenzhen airport, just follow the sign that refers to the hotel by its name. The Entire hotel is spotless, and the staff is so helpful, especially Angel she was more than a sister. The breakfast is very good, although most of the Chinese dishes, there are many dishes you will like, besides the egg station, fruits, cheese and pastry, you will like it. the room was spacious, fully equipped with kitchen gadgets for cooking and also there was a dishwasher, microwave, stovetop, and kettle. it will be my first choice for Shenzhen, we don't need more.

- the room was spacious, well-lit and comfortable to stay in. - the hotel is very near the airport. - the toilets were very spacious and provides a wide range of toiletries - the beds were comfortable to sleep. - the hotel breakfast contains a wide variety of food for hotel guests. - the hotel staff were friendly and offered me to extend my checkout as I checked in at 4am after my flight got delayed. - the TV is clear and has a wide variety of channels

- the breakfast time could be extended for travellers who check in past midnight. - the swimming pool operating hours were weird and I couldn't access it using my key card.

The room size(959), it was more like a suite, shower was amazing I could have stayed in it for ages, LOL all in all very good.

Arrived rather tired, found hotel reasonably easily, check in was quick, on arriving to room found a musty smell which I found uncomfortable, but not too over powering. Breakfast was really good and well laid out, overall 8 out of 10 as everything you want was there for you, oh one last thing they really need to put more sugar, tea and coffee into the room's. As it's right at the airport changing money isn't a real problem either, I firstly tried cash machines at airport but it seemed it was out of money, well at least I hope so as I tried it twice, couldn't understand what the machine was saying to me, luckily I had cash on me to exchange, so if the hotel was to have some sort of machine or money exchange that would be helpful.

- Breakfast was impeccable and catered to traditional and western tastes - Our room was HUGE and you could've easily stayed there for a week happily- it included a stove, fridge, walk-in shower, large bed, TV, and a beautiful expansive view of the airfield - Considering we were right by the airport the sound proofing was fantastic

- Pool was open 2PM-10PM so we didn't get a chance to try it out! - Extra charges were added to our payment in person

Very convenient location! The hotel is located right in the terminal, making it easy to find and get in. Personal was very kind and helpful; we were informed about everything we needed. The room was clean and spacious, with a modern interior. A nice view on the airport entrance. Breakfast was fairly decent, with a varied selection of items.

The air conditioner was working a little loud at night, so we had to turn it off. The nice view was a bit spoiled by the dirty exterior side of the window.

If you need to fly early . This is the best hotel to choose. It is a convenient location. They provide a early breakfast before my flight. There was a lot of choices of food western and eastern style. Staffs were very kind. They upgrade our room to a suit level. I can watched the plane take off and landed without hearing any noise.

Would be good to provide free self laundry. Since we do not use WeChat payment so it is not convenient at all.

Proximity to the Airport was great, and there were food/mart options that opened till late in the vicinity. Room was huge and spacious, coupled with a good array of facilities which I did not use as it was for a layover.

I had reached out prior to my stay to get a local sim-card, which appears to be a huge ask. There was no response until I had to ask again at the hotel, whom which they said it was not in proximity.

Very conveniently located. Easy to find. It's like 1 minute to get there once you leave the airport. I was able to check-in at 2am.

I requested that I check in at 2am, cause I paid for the previous day as well and I was only landing at 2am. No one confirmed with me on bookings , but when I got there I was able to check in. The uncertainty wasn't great, but it all worked out.

It was extremely convenient for a late arrival flight. It's just a short walk from the airport. Breakfast was good and the staff was very friendly and helpful. They made every effort to make sure that the check-in was fast, when there was a queue in the main hall, we were asked to go to the club floor to process the check-in.

Nothing

A good and convenient location whereby upon getting your luggage you can walk straight to the hotel and in a jiffy you can rest for the night or wash up for the day ahead.... Breakfast spread is nothing fantastic but good enough to keep you going for the day.

All are good and nothing to complain about for the now:)