The Westin Wuhan Wuchang

The river view room is worth the money. Paying for the Executive Lounge gives good river views, all-day soft drinks and snacks, afternoon tea, happy hour, and evening light dinner, which is a good value. Room facilities are very good and provide toiletries and basic refreshments. The 5th-floor outdoor bar is good for views when it is not too hot or cold. The staff is incredibly helpful and proactive.

Breakfast - The buffet food serving area is compact and, therefore, very busy and cramped. Some simple rearrangements of food and drink stations would improve the traffic flow. Western-style breakfast food options are not the same quality and variety as equivalent hotels in Wuhan (Marriott, Hilton).

Friendly staff and the receptionists went beyond and above to help us after checked out. Good location, it was close to Metro and easy to get around. The room was nice and spacious.

They took deposit which I didn’t anticipate, however, it was probably our fault because we only converted just enough RMB for our last trip in Wu Han. The receptionists went beyond and above to help us to get our refund back so we had enough money in our Alipay for a taxi to the airport.

I booked a room with a river view at the Westin and the view was as spectacular as expected. The room was large, clean, and the air conditioning works well and silently. The bed is also very comfortable and the internet connection is fast. There is a swimming pool, a sauna and a hammam available.

The swimming pool is a bit small to my taste !

The pool was a good size, with hot tub and cold tub in the ladies changing rooms. Lovely terrace bar looking over the river.

Rooms were comfortable. Check in service was wonderful. The gym was nice.

The pool was under repair and we were not informed in advance.

Staff were very helpful and attentive.

Overall very good.

The beds here are so western comfortable. New massage chair in our suite. It was all really nice, with an unbeatable view. Though a little expensive, the suite with lounge access was a nice retreat.

Nothing

perfect

Chinese passport not accepted for Chinese customers

Westin beds are famously super comfortable, unlike the typical China offering. Room is clean and generally comfortable. Excellent location by the riverfront.

Aircon in both rooms didn't work. The in-room device showed an actual temperature of 24 degrees with a target temperature much lower. An uncomfortable night's sleep. Although location is riverside, the view is poor on the opposite side. All in all, no wow factor to justify the high prices.

The bed is comfortable

The location is not close to metro station and other utilities seems too old