This hotel is located in a great area with many excellent restaurants within walking distance. walking around is safe and there are plenty of choices when choosing a restaurant. The staff is very attentive and friendly; breakfast is very good.

The gym needs a little investment; some machines do not work. It improved since the last time we were there ( 5 months ago) but for example, the weight machine was broken and the treadmill died during the week we were there. Also, I had a room with 2 TVs and only 1 worked.

The hotel is a very nice choice if you are staying in Barranquilla. The staff really go out of their way to ensure that your stay meets or exceeds expectations. I had a few issues with my room and Carol at the front desk promptly saw that all issues were resolved to my satisfaction. She really made my stay! Jose in the evening was also very helpful. Other than that, I feel the central location is very convenient. There is a 24hr pharmacy and McDonald's right next to the hotel for any last minute needs or a quick bite. Super fast wifi, good AC, hot water in the shower.

The hotel has a very obvious musty odor through out the facility. The pool is incredibly small and there were only cushions on one piece of the outdoor furniture. It was almost as if they don't want you to enjoy the pool area. The prices at the bar, spa, mini bar, and restaurant are ridiculously over priced. I understand that there is a premium for convenience but the prices are so out of proportion that it was almost comical. The junior suite has no TV in the living area although the photos show that there is one.

This is a well run hotel with large rooms & close to some fabulous restaurants. The rooftop pool is small but nice and the hottub is refreshingly cool. I work in the fitness industry so i was pleased with a small but well stocked area. I travel with my puppy and was charged a flat rate for her and everyone was very kind to her. Other hotels are not so pet friendly as this one. OH! And I usually don't eat breakfast, but treated myself to it one day, because here, it is amazing. A bounty of options with plates from the kitchen too.

It is a bit chilly in the halls. Thats it.

Great location; you can walk to many restaurants. The Staff was very friendly and attentive all the time. The breakfast buffet was very good and good price.

The hotel was very clean and the rooms comfortable; the gym could use a little TLC by updating the equipment and A/C. A TV would be a great addition. We worked out every day but an upgrade is needed.

Great hotel in good area. Clean new rooms with nice showers. Location is great with lots on offer in walking distance. Nice staff and refreshment on arrival.

Cold Jacuzzi!!! What is up with hotels offering jacuzzis that are ambient temperature. I need a hot tub not another smaller version of a pool.

The room was very clean, the bed was comfortable and the shower was excellent. Great location and most of the staff was very nice and professional.

The manager was rude when I asked him about an extra tax they charged me with. He basically said,to go to another hotel if I didn't like it. That was completely unnecessary to be that rude.

Everything was amazing. The location is great, the room was very comfortable and clean, the staff was very friendly. On my first morning I woke up, I noticed there was no coffee machine in the room, so I asked for one and they brought it right away. Small details like that made my stay in NH collection Royal a perfect stay. I would stay here again without hesitation.

Everything was great

Location and hotel in general is very good. Wi-fi signal is excellent. Breakfast buffet had a good assortment of foods.

Breakfast buffet had some food served cold when they should have been warm/hot.

The location was very central, safe, and several restaurants close by. A couple grocery stores (Carulla, etc..) were close by. On the roof is a nice spa and small pool with good view of the city. Of note, the staff was very accommodating and helpful. I found the wifi in my room to be slow / inconsistent, and brought to their attention. Within a day they provide me with a router to amplify the signal and address the issue. They also provided a great suggestion close by for my Covid test (80k) prior to my flight. Thank you!

Nothing big comes to mind.

Everyone of the staff members was very attentive, helpful, pleasant; the location is very convenient, the hotel is well maintained.

The mattress was hard, seemed old