The location is perfect since it’s right in Alamedas mall so you near everything. The facilities are good. Check in was perfect, I was lucky my room was ready 2 hours earlier. Staff is polite and helpful. Breakfast is really good, wide variety.

In Colombia foreigners are not suppose to pay 19%VAT. In fact, Booking takes into account that when making a booking so you get the final price without the 19%VAT. Nonetheless, I was charged the 19%VAT just because in my passport, the stamp migration put didn’t have the “PT” sign or something like that, this what I was told from the staff. I argued them I was a temporary resident in Colombia since I don’t have permanent residence, I showed them my visa which indicates so. However, they refused to accept my reasons. Eventually, since I was tired and just willing to have a rest, I ended up paying the extra charge. I strongly suggest GHL to take into account this issue and make the necessary to correct it.

Room clean with fridge, window to the street, closet, two comfortable beds, temp was 22-23 c all the stay unable to lower, city is around 35 We could hear some noise from the street and rooftop but not bothering, easy access to morning breakfast and pool, clean bathroom with good water pressure hot/ cold water

Monteria is very hot the temperature in lobby and rooms difficult to lower it, average 20-23 c

Excellent hotel. One of (if not) the best hotels in Montería. Definitely recommend this hotel on all accounts including its staff and the convenience of it having direct access to a shopping mall.

Be advised that even non-resident Colombian citizens (ie Colombian citizens that don't live in Colombia), will have to pay IVA (taxes). Which is quite the opposite to what it says on their website.

The staff, cleanliness, breakfast everything was on point, simply awesome as ALWAYS!!

everything was good, if the air conditioning was not according to my needs, it got fixed within minutes, one night the music was a little too loud, I got moved to a different floor that same night without problems or delays

Location, facility, staff and food offered were amazing

Some work-related noise (hammering or wall drilling) coming from somewhere (an adjacent room or salon), starting very early disrupted our sleep.

that was connected to a mall. Everything was so convenient and the food restaurants in the mall were wonderful.

There’s not much to say here really Really a great price and place

Everything was really good, also have the opportunity to got the room earlier, which was great after a long trip, the bed was super comfy, just what we needed.

One of the lifts was broken, wait a bit more for a lift.

I like the cleanliness, location, the bed was so comfy, and the brekkie was top!! I love this hotel every time I stay at.

this time the hairdryer didn’t work. The rest was amazing as always.

The room is great, specially the bed. I felt like I was sleeping in a beautiful cloud. The breakfast is good and the location perfect! That said. The facilities are not that great. The bar terrace does not have a great atmosphere, and the dinning room feels like a 1970s hospital cafeteria. But it’s worth the money, and by far the best hotel in Monteria.

Cafeteria and bar terrace need upgrading.

Incredible Staff Small hiccup at 1st dinner, but the manager gave us a great service the follow evening Thank you GHL Staff!!!

Everything was awesome especially how the staff addressed the issue the 1st night