I rented a Buggy that was dropped off at the airport, which was fun, but i didn't count on my cell phone service to not work on the island. So I had to do it the old fashion way; asking. Which wasn't easy, no one seemed to know the place! And yes, I speak Spanish. It took me an hour to find the hotel although it's like 4 mins from the airport. Location worked out fine, because although its's not beach front it's better though; because on the beach front hotels you can't unload luggage from cabs, unless you are at a big resort, or another couple very expensive hotels. The beach is like half a block away, and it's really pretty. We picked this hotel because it has an elevator. Parking the buggy out front was not hard. And there's a cab station on the corner if you need one. The hotel can also call cabs they know. There are a lot of shops and restaurants on the beach and on the way. The room was quite ok. Not large, not small. It had all the necessary things for a beach hotel: Fridge, Safe, AC, hot water.

The sidewalk is pretty irregular and the entrance itself has an inclination, which makes it tricky for mobility impaired people, but being careful it's not much of a problem. Breakfast Buffet is not really a pleasant experience. Perhaps it's ok for a beach hotel, but it's really lacking compared to the Cartagena experience which by the ways less expensive. The hotel doesn't have restaurant, room service or convenience store, but by stepping outside you find it all.

What i like the most it was the proximity to the beach.

I didn’t like the view from my window, it was something very different what i had in mind. It was remains from shattered building.

The location is simply fantastic, close to downtown, and close to the beach, so you can enjoy a lot of the city. The staff is really professional and the measures regarding the COVID are reasonable. Thank you!

In the same floor there was a machine, then all the time there was an engine sound, very noisy and disturbing. That situation was not so pleasant. Because It was happening even in the late night next to our door.

San Andres overall does not have the highest quality of hotels, you must understand this. However, relative to San Andres sea colors, is an excellent hotel, with good value of money and great staff.

The usual things related to hotels in San Andres....

Attentive staff, clean room, beautiful view (that we had requested on booking.com, I don’t know why other reviewers had a different experience). Excellent location - can walk to the “boardwalk” and beach. Lots of restaurants nearby. Good breakfast and filtered water available 24/7.

Amazing location, helpful staff, a block away from the beach.

It would be great if they could have more options of milk (almond, oats).

downtown very close to beach and shops, very decent suites with balcony, very attentive and collaborative staff… would stay there again!

breakfast isn’t good, not tasty

Very clean and confortable room, the staff very friendly

El staff was really nice and helped us with everything we needed. The location is great and pretty close to the beach. I would definitely stay at this hotel again.

There was an issue with a humidity in the room but the staff was super helpful and they fixed it very quick.

good service. complimentary water and coffee available.

no shampoo