The setting was lovely and the food delicious.

Getting some of the spa treatments was a little confusing at first, and not everything was available. However, a longer stay might have solved that problem. And staff was helpful at getting as much scheduled as we could in the time restrictions. Loved the massages and mineral bath and pool!

Old world charm, all but one staff member extremely friendly. A relaxing and restorative place.

It would have been nice to arrange a classical Czech spa treatment with a visit with a doctor. I tried to but was unable.

Luxurious stay with decent food and great wellness. I had a fantastic experience with a massage. Room was beautiful with a small balcony, comfortable beds, spacious with a good shower.

The breakfast buffet was just ok, the dinners ok.

It was our second visit and it totally met all our expectations! It is definitely our favourite hotel in CZ!

A kettle with tea and coffee available in the room would be lovely.

My husband and I enjoyed our stay. Our bed was comfortable and the room was amazingly quiet - I was surprised when I found out that a family with children was in the room beside ours. We made use of the free passes to the Aquaforum instead of using the hotel pool and spa. We booked the spa package and received a paraffin hand treatment (15 min) and lymph drainage (30 min). The park is lovely and we enjoyed some leisurely walks.

We had our evening meal at the hotel and as a vegetarian there weren't a lot of options, though they were able to accommodate me. I found in general the food catered to the tastes of an older clientele. Breakfast was fine. There was fresh fruit at both meals (apple, pear, watermelon, banana) but some was canned (mango, pineapple).

Delicious breakfast and an outstanding location - a beautiful park full of mature trees and song birds. Absolutely wonderful!

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Great vintage style on the edge of the lovely park

English menu in the restaurant

The Imprial Spa Hotel was visually very nice and had some nice facilities like a mini golf course in front of the hotel and some health/relaxation services in the basement. The location was great and right in the middle of the park. The big Aquaforum swimming park was just across the street, though it seemed all of the hotels send people there, as it was packed. The train station was a good 10 to 15 minutes away by foot and the bus stop to Cheb was less that 10 minutes away by foot.

We were disappointed for the amount of money we paid. There was a small private swimming pool and sauna in the hotel but nothing fancy. Breakfast was also a standard buffet breakfast, nothing spectacular, though they tried to offer a variety of items to choose from. We were also disappointed that our devices constantly had issues connecting to the (unsecure) wifi from the 4th floor.

Polovina personalu byla uzasna, hotel je na hezkem miste blizko centra, klidna lazenska atmosfera.

Druha polovina personalu hruza - clovek se citil, ze obtezuje, coz je pri placene sluzbe dle meho nejvetsi pochybeni. Strava, hlavne vecere az na jeden vecer za trest.