We liked the friendly and accommodating staff, in particular, Honza, Anna, and Valentina who all went out of their way to help us with any questions, queries, or requests we had, especially in regard to motorcycle security and travel to Prachovske Skaly. The reception staff were as was one of the owners a pleasure to interact with and made our trip all the more enjoyable because of it. The room was well appointed and very clean and modern with a lovely bathroom. The location from the town centre was excellent, far enough away that it was quiet and close enough to walk in for a drink or a meal.

Nothing comes to mind

I reccomend to use sauna and massages in the hotel. They are amazing. I also like breakfast there. There is a lot of options for everybody. I am lactose intolerant and I hotel had a lot to offer. I love it that I could also have coffee to go. I just love the reception there. Personnel was very nice and helpful.

There is a little bit of problem with how the air conditioning works during the night. When we were using the night mode, I could barely breath, so I started to turn it off and open windows in there. Beds are very firm, so for my problems with my back, it wasn't the best option.

We had a wonderful experience, staying in hotel reStart in Jicin. Especially because of the friendly staff. The family like attitude, the extreme will to help us maximize our vacation experience. The breakfast was very good. A lot of vegetables and various other ingredients. The facilities were very good. The proximity to the sport center. The availability of electrical mountain bike which enabled us enjoy the area. But most of all, again - The hotel as well as the restaurant staff.

We had a huge bedroom on the 10th floor with an amazing panorama of the surroundings. The bathroom was really comfy with extra goods (e.g. toothpaste) you may have forgotten, also aimed at children. The beds were comfy. There were many different items at breakfast and I especially enjoyed the freshly brewn coffee. Staff at the reception and in the breakfast room/ restaurant was warmhearted

Nothing

car park with Ev charger (our choice of accommodation was purely based on EV charger availability in the area), huge room, kettle and fridge, spacious private bathroom, nice and clean, bed comfy, nice and helpful staff, great communication prior to and during our stay. Thank you :)

only one EV charger working (out of 2) for a massive hotel; no vegan options for dinner in the restaurant nor knowledge about vegan meals;

We had two free days, so we decided to visit Jičín. In hotel Restart we had really big room on 9th floor, the bathroom had both a bathtub and a shower, the best combination ever :) From our room, we had better view than from famous Jičín lookout tower (Valdická brána), I think we were even higher. Beds were quite comfy and morning breakfast was fabulous. We visited wellness center with thai massage - I would really recommended to do so as well.

Picking negatives is not that easy. My girlfriend was not quite satisfied with her pizza in hotel restaurant, but I think it was just a bad choice of meal (salmon pizza). Other than that, there was nothing we did not like.

The staff at the front desk is amazing - every single one of them were just the best. A special thanks to Martina who saved us when we didn't get the PCR results we needed for traveling. I was also very pleased with the restaurant (La Fevorita) and the breakfast. The room was HUGE, comfortable and spotless. I was worried there would be a lot of kids in this hotel but there were hardly any, and it was very quiet.

My only complaint is the A/C just stops working when it reaches a certain temperature. I really need air to sleep well, so we had to open the window and it was noisy that way. So I didn't sleep well. I do appreciate the front desk's trying to help, but there was nothing they could really do since that's just the way it's built. Also (this has nothing to do with the hotel) I DO NOT recommend doing PCR tests (for travel requirements) at the nearby hospital - it's a total mess and we spent hours waiting in line and then trying to solve problems with is. Try maybe going to Turnov instead.

Spacious room It was a suite. The rooms were clean Free parking by the hotel Great location in Jicin close to many tourist attractions around Great restaurant Great view from the room (see pictures at sunrise) Friendly staff

Booking.com almost ruined our stay We booked 2 nights in this hotel, in a separate reservation. We’ve booked this stay in 2 separate reservations as we knew there’s a chance that we’d cancel the second night. We did cancel the second night and Booking.com made a mistake and on one hand charged us for the room and on the other, canceled both nights (reservations). I’m sure they have made the mistake as I’ve seen the email they’ve sent. Luckily, there was another suite available. We just had to wait almost an hour to get the room ready. At least the hotel offered us, during the wait, to get coffee on their expanse.

The personal was incredibly Kind to me and very polite. The owner especially was always natural friendly and smiling to all the guests Also both girls in the reception were extremly Kind. The room was big, toilete with a lot o space, room temperature perfect. Wellness snd Fitness not comfortable

Restaurant for hot kitchen already close at 20:00

The hotel itself is pretty comfortable. it has garage with monitoring. It’s location enables walking to the center of Jicin. Also you have direct access to aqua park from the hotel.

One little thing, the water in the hotel is the hard water with calcium. That makes the water taps in the bathroom worn out pretty fast.