We really liked our room, the size was great for a 6 night stay and the location was amazing. I really appreciate that the hotel did their best to find us a lovely room after I asked for a room on a higher floor. The air condition was a must for us and it worked well and the staff was excellent. Breakfast was great, but after the third or fourth time it gets quite repetitive because it never changes.

Parking should either be free or discounted. DKK 120 per day for a five star hotel is not okay. We were also quite disappointed when we realised that the use of the pool was NOT included. The daily cleaning service for the room was okay, but certain things weren't replenished (milk for coffee, water, bathrobe).

Spa was fantastic, but remember to book ahead. If you like deep tissue massage, try Rene with his special treatment. I will come back just for that! Relaxing in the salt infinity pools outside afterwards was joyfull for the waguyu meet (as Rene called it). Relaxing underwater music was a nice touch. Basic restaurant is great value especially the wine buffet (where you collect yourself). Still romantic and fantastic menu that changes. Been once before and second time was equally good. Breakfast has great quality products and a large glutenfree selection. Staff is friendly and although they close at 10 on weekdays they let you sit and enjoy the view coffee/tee despite the closure. No rush. No stress. Also worth mentioning local items in the buffet like the brunsvigerkage. As a Dane I find this fun as it demonstrates the commitment to local heritage. Had drinks in Freia restaurant and staff there was friendly too. Michelin star restaurant (17th) is always fully booked, so remember to book ahead. View from the panoramic deck on 16th is pretty and free of charge.

Spent 2 nights from Sun-Tue. Because I booked the cheapest rates on booking.com, we could only get a room on 3rd floor with no view of the sea. Asked at checkin at 4pm for a higher floor but that was declined.

Very nice modern hotel, very clean and in a very good condition. Rooms are well sized, very clean and beds are comfortable. The spa area is very nice and was not too crowded during the time we visited. Breakfast is very good and the products are of high quality (some fresh juice would have been a nice addition, but all was great). Overall a great hotel, we had a very nice stay.

The policy regarding the use of the spa area is a little unclear, particularly with respect to pricing as hotel guests are not automatically allowed to the spa. (this seems to be a newly introduced rule). Further, the spa area practically excludes children younger than 16. This is understandable but should be more clearly communicated.

It's a very nice but expensive Hotel & Spa. Everyone was very nice. Excellent breakfast. They made sure my dog had some bowls, a bed and some food and chewies. Love that. Also love how big the towels are!

Would like to have more roomservice options. And the option to use the Spa pool for an hour instead of three. The bed has those sensors that a small light turns on when you step out of it, very fancy, not very handy with a dog sleeping on the floor next to the bed and moving. 😂

Will be a featured hotel in our upcoming travel guides! Wonderful location right on the waterfront and great views of the sound (Allusund). Easy access, easy to find and easy to park. The parking structure across the street is connected with a skybridge to the hotel. The promenade in front of the hotel goes all the way to the park by the castle and continues for miles toward the Sonderborg Lystbadehavn. Our suite had great views and on a.clear day we watched the sunset. Good sized with a large sitting area with an ottoman and a couch as well as a large desk. We loved the split bathroom. Half bath with a toilet and long sink with heated floor, and a separate shower room with a large sink. Lots of counter space for make-up and toiletries. The bath sheets are enormous. Comfy bathrobes appreciated too. Breakfast was an event. Delicious and extensive selections, lots of local items. Terrific chef made items. Excellent coffee and tea. Front desk staff and breakfast staff friendly and helpful. Definitely recommended.

This is the best breakfast selection I have ever seen.The food is fresh and selection extensive. I highly recommend:the pancakes with vanilla syrup and bacon; all cheeses, all freshly baked bread; freshly prepared jams ( especially the strawberry jam) liver pate ( amazing) the salmon, the selection of Danish pastries and selection of coffee. I stayed a few days and each day I discovered something new. The suite was extensive and well laid out with spectacular views. Staff were exceptionally accommodating. The view point is amazing. Exceptionally clean.

I loved everything. Truly special experience.

Wonderful Place. The view was extraordinary - of the sea, a little bridge and the town. Stylish room with coffee & tea-making-facilities and fabulous breakfast. All of the best :-)

I would have loved to swim for half an hour before breakfast. That's not includes and I think the price is too high for a short morning swim. It would be nice, if an hour per day would be included in the room-rate.

Superb range of different items for breakfast, incredible amount of choice. Location very good, beautiful view of the river from our room. Very clean and well maintained. Helpful staff especially the Batman who was very friendly and chatty.

The key card didn’t always work properly, at least not first time and although I understand the need for security it was inconvenient to use it on every lift journey.

Great facilities at a great location. Did everything to make us feel welcome with a baby.

In the spa area they have a separate area with a pool for small children, which could only be used for 2 hours in the morning at the same when breakfast was served.

comfy room and beds with spacious bathroom and harbor view

most staff is not 5 star standard at all. we asked for cleaning after standard hours because our 2 years old son was sleeping then, but they didn’t clean the room as promised. A few staff gave us the feeling of: I don’t give much damn. Or perhaps we don’t seem very rich or look important