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+1-833-728-20411,065 reviews
Ave. Circunvalacion Sur Y Ave. Felipe Ii, Cuenca, 10169, Ecuador
Reservations:
+1-833-728-20411,065 reviews
1/34
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Welcome to Four Points by Sheraton Cuenca, the perfect 5-star hotel for your stay in the beautiful city of Cuenca, Ecuador. Conveniently located just 1.5mi from the city center, you'll have easy access to all the attractions and sights. With 1065 glowing reviews, you can trust that your stay will be nothing short of exceptional.
Starting at just $104, this hotel offers incredible value for its luxurious amenities. Enjoy a delicious breakfast each morning to fuel your adventures. The hotel is pet friendly, with additional charges, so you can bring your furry friends along. Take advantage of the free shuttle service and private parking for added convenience. Relax and unwind in the steam room and sauna, or stay active in the fitness center with stunning mountain views. The hotel also offers a bar, restaurant, and terrace for your enjoyment.
Expect a comfortable and accommodating stay at Four Points by Sheraton Cuenca. The hotel features non-smoking, soundproof rooms, as well as facilities for disabled guests. The 24-hour front desk and concierge are available to assist you at any time. With services such as room service, laundry, and dry cleaning, your needs will be met with ease. Rest assured knowing that security measures such as CCTV, security alarms, and key card access are in place for your safety. Embrace the effortless blend of luxury and convenience at Four Points by Sheraton Cuenca.
Indulge in a culinary experience like no other at Four Points by Sheraton Cuenca's very own restaurant, Cook's. This modern eatery boasts an inviting ambiance and serves up a delightful array of local, international, and Latin American cuisines. From savory dishes bursting with flavor to delectable desserts that will satisfy any sweet tooth, Cook's offers a dining experience you won't want to miss during your stay. Whether you're enjoying a romantic dinner for two or a gathering with friends, the restaurant at Four Points by Sheraton Cuenca guarantees a memorable meal that will tantalize your taste buds.
At Four Points by Sheraton Cuenca, we believe in providing flexible payment options to ensure your comfort and convenience. Cash is accepted as a valid form of payment, making it easier for you to settle your bill. Additionally, we accept major credit cards including Visa, American Express, Mastercard, Diners Club, and Discover. Whether you prefer to pay with cash or card, you can rest assured that we've got you covered.
When it comes to accommodations, Four Points by Sheraton Cuenca offers a variety of room types to suit your needs. Choose from the spacious King Room, perfect for two adults and a child, featuring a comfortable king-size bed for a restful night's sleep. If you're looking for a little more space, consider our Suite, which offers a generous 700 square feet of luxury, complete with a cozy sofa bed and king-size bed. And for those traveling with family or friends, our Double Room with Two Double Beds provides ample space for up to two adults and one child, with two double beds to ensure a comfortable stay. No matter your preference, our well-appointed rooms will provide you with the tranquility and relaxation you seek during your visit to Cuenca.
Closest airports
Cuenca / Mariscal Lamar
3miRestaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Elevator
Show 7 photos
Standard, King Size
1 King Size Bed
390 sqft
Mountain view
City view
Private Bathroom
Air conditioning
x4
+
x3
More details
Experience the ultimate comfort in our spacious King Room, perfect for two adults and one child. Enjoy breathtaking mountain and city views while savoring your morning coffee in the included private bathroom. Stay in absolute luxury with amenities such as air conditioning, a king size bed, and a TV, ensuring a truly unforgettable stay.
Show 5 photos
Suite
1 King Size Bed
1 Sofa Bed
700 sqft
Mountain view
City view
Private Bathroom
Air conditioning
x8
+
x5
More details
Indulge in our spacious 700 sqft Suite offering stunning mountain and city views, complete with a private bathroom, air conditioning, and the comfort of a king-size bed and a sofa bed, perfect for accommodating 2 adults and 1 child. Enjoy additional amenities such as a TV, telephone, and a tea/coffee maker for a truly relaxing stay.
Show 6 photos
Standard, King/2 Queen
1 King Size Bed
2 Queen Size Beds
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 5 photos
Standard, 2 Queen Size Beds
2 Double Beds
390 sqft
Mountain view
City view
Private Bathroom
Air conditioning
x4
+
x3
More details
Show 12 photos
Junior Suite, 1 Bedroom
1 King Size Bed
x5
+
x3
More details
Show 10 photos
Classic, 2 Queen Size Beds
2 Double Beds
2 Queen Size Beds
x4
+
x3
More details
Show 10 photos
Classic, King Size
1 King Size Bed
+
More details
Show 5 photos
Presidential Suite, 1 Bedroom, City View
270 sqft
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Standard, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Standard, City View
x4
+
x3
More details
City View
Standard, Mountain View
x4
+
x3
More details
Mountain View
Classic
x4
+
x3
More details
Classic
9
1,065 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Ricardo
10
May 2023
Breakfast was excellent. View was outstanding. Service by all the staff was very helpful.
Nothing, will stay again when I am in Cuenca.
James
10
March 2022
The staff were incredibly helpful and polite. The views from the pool and the room we're incredible and the breakfast was really tasty and a true buffet {not a covid buffet}. The room was big and the nicest we'd experienced in all of our time in Ecuador, maybe even all of south America.
While the breakfast was tasty, it was a little cold. But still nice.
Cristina
9.1
December 2023
the room was nice and comfortable, had a nice view of the city.
The temperature of the room was pre set too cold al 15 degrees celsius.
Marina
9.1
July 2022
The room was clean, and the breakfast was very good 👍
The shower had no door. That made a mess in the floor and the second day when they changed the beds the blanket you put on top was dirty with makeup😌
Gonzalo
9.1
September 2023
The room, facilities and food were excellent.
NA
Maria
8.2
September 2022
I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?
Restaurant run out in some food
Paul
9.1
July 2023
Breakfast was always excellent.
Too much noise from the road traffic and construction on the shopping mall.
Patricia
10
April 2022
everything
Roberta
10
January 2024
Everything and especially the people. Everyone was so kind and helpful.
Nothing
Aaron
8.2
May 2021
It was very organized and clean.
The only thing is that when I scheduled to use the pool and sauna, nothing was on. The lights were off, the light didn’t work in the sauna and the Sauna was off. I had to call to get everything working. Aside from that, the stay was great. Food was delicious, and service was amazing.
Airports
Cuenca / Mariscal Lamar
3miAirports
Cuenca / Mariscal Lamar
3miAttractions
El Cajas National Park
3.4miCook's
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Indoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Elevator
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Bicycle rental
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Toilet paper
Towels
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Media & Technology
Telephone
TV
Outdoors
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Fitness
Fitness center
Indoor swimming pool
Sauna
Steam room
Transportation
Airport shuttle
Free shuttle
View
City view
Mountain view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$20 per child per day
3+ years
Extra bed upon request
$20 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Discover,
Diners Club,
American Express,
Visa,
Cash only
This property accepts cash.
Can I bring my pet to Four Points by Sheraton Cuenca?
Absolutely! At the Four Points by Sheraton Cuenca, pets are more than welcome to join you during your stay. However, keep in mind that some charges may apply. Don't hesitate to bring your furry friend along for your trip to this pet-friendly hotel.
What's the check-in and check-out schedule at Four Points by Sheraton Cuenca?
For Four Points by Sheraton Cuenca, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Is there parking at Four Points by Sheraton Cuenca?
Yes, there is plenty of parking available at the Four Points by Sheraton Cuenca hotel. The parking is free and private, located on-site. Reservations for parking are not required.
How much does a stay at Four Points by Sheraton Cuenca cost?
At Four Points by Sheraton Cuenca, you can find rates starting from $104. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
Which room categories can I book at Four Points by Sheraton Cuenca?
The Four Points by Sheraton Cuenca offers various room types including King Rooms, Suites, and Double Rooms with Two Double Beds. Smoking is not allowed in any of these rooms. King Rooms and Double Rooms with Two Double Beds have a room size of 388 sqft, while Suites are larger at 700 sqft. All rooms can accommodate 2 adults and 1 child. King Rooms have a single King size bed, Suites have a King size bed and a sofa bed, and Double Rooms have 2 Double beds.
What is there to do in Four Points by Sheraton Cuenca?
Guests at Four Points by Sheraton Cuenca can enjoy a variety of leisure amenities during their stay. The hotel features a steam room and sauna, which provide a relaxing retreat for guests. In addition, the fitness center is available for those looking to stay active during their stay.
For dining options, guests can visit Cook's, the restaurant located on-site. Cook's offers a modern ambiance and serves a variety of cuisines including local, international, and Latin American dishes.
For guests looking to explore the area, the hotel offers bicycle rental services. This allows guests to easily explore the surroundings and enjoy the scenic beauty of Cuenca.
Overall, guests at Four Points by Sheraton Cuenca have a range of options to spend their time, whether it's indulging in leisure amenities, dining at the on-site restaurant, or exploring the area by bike.
Can guests use a pool at Four Points by Sheraton Cuenca?
The hotel has one pool available, which is located indoors. It is accessible throughout the year and has an age restriction that allows only adults to use it.
Are there restaurants located within Four Points by Sheraton Cuenca?
Yes, the hotel has a restaurant called Cook's located on-site. Cook's offers modern ambiance and serves a variety of cuisines including local, international, and Latin American.
Does Four Points by Sheraton Cuenca accept credit cards?
Yes, Four Points by Sheraton Cuenca accepts credit cards. They accept Visa, American Express, Mastercard, Diners Club, and Discover. Cash is also accepted as a payment method.
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