The cheerful staff, the location of the hotel

The pool was not heated. A heated pool could add more value to the property

Great place, fantastic staff. We were really made to feel welcome and the front office team went out of their way to help with some film crew meal time requests. Meals were great and there was always a large selection of both traditional and international cuisine available.

The pool, spa, gym, seating areas, views, staff, and the rooms were absolutely fantastic Mekdes M and Wedeye were great servers and help!

The curtain in 2233 is a bit broken, but we made it work. The water bottles were very expensive for staying a few days. It would be very nice if those staying at the hotel could have a discount at the restaurants. Also- it would be very nice if the pools had sitting areas in the pool! It gets very hot and it’s nice to sit in shallow water Also- it’d be nice to have plants or something on the first floor roof. The views are so nice but the dirty roofs were a bit off putting

Haile Resort Hawassa is a great choice for anyone who values cleanliness, friendliness, and professional service. The resort is very well-maintained, with spotless rooms and facilities. The staff are courteous, attentive, and efficient, making sure that every guest feels welcome and satisfied. The service is excellent, from the check-in to the check-out, and everything in between. The resort also has a lot of amenities, such as a pool, a spa, a gym, and a restaurant. The location is ideal, as it is close to the lake and the city center. I had a fantastic time at Haile Resort Hawassa and I would definitely stay there again. It is a gem of a place in Ethiopia.

I had a great stay for 2 nights at the Resort and would have loved to stay a bit longer. My room had a great view to the lake. The area of the hotel is beautiful and I could see a lot of different birds and also a hippo mum with her small baby. The staff is really friendly and helpful. The restaurant offers good meals and there is a good spa. I also loved the area outside below the big tree for having a snack and a drink.

The Wifi was on the room quite weak.

The views over the lake where so nice at sunset. We enjoyed the birdlife. The boat trip from the hotel was very nice, we saw hippo's. The food is great and staff is super friendly. Really recommand this hotel

The door key did not always work apparently it is sensetive to telephone calls.

It’s great and clean.

Nothing everything looks amazing.

Staffs' cooperativeness, the views

Non

very nice location being in the city but away from the hustle and bustle of urban life, with breath taking views of the lake, The whole staff are always ready to make you feel comfortable! very nice staff!!!

As family accommodation, we would have been even more satisfied if the rooms were to have living space! we didn't had that facility in the room we occupy.

Amazing location, very spacious and comfortable rooms, nice environment