Pleasant comfortable room of a pleasing contemporary design although this was let down by details in its implementation, eg toilet roll holder cannot be reached even by a tall person sitting on the loo, the room door was painted a pale lavender which showed up the hand marks of successive occupants, the bathroom down lighters were positioned so that they left the face in the mirror in shadow, twenty (!) power points in bedroom and bathroom, the plumbing was surface mounted in the bathroom in impressive shiny chrome but the pipe supports were not cleaned and were obviously dirty. The hotel was well suited opposite the cathedral green and our room overlooked this. It was reasonably quiet on a Saturday night even though the city was very busy. Breakfast was excellent.

The hotel comprised two adjacent buildings connected by an underground corridor. This was confusing to a new guest arriving in the non-reception block from the car park as signage was not clear to someone unfamiliar with the hotel layout.

Rooms were redesigned and are now smaller from the user perspective. Nightstands are missing in the furniture of the room. Desk for work is too small and more plug sockets are required. Room Ventilation (fresh air) is not sufficient and requires engineering review. I stay 3 nights in the hotel and my room was not cleaned or at least reviewed by cleaning staff.

Breakfast was nice with plenty of variety. Ran out of the dark coffee too soon. Big room; maybe a little confusing to find the first time. Location is great.

We followed other reviews and didn't get a superior room; that was a mistake. Bathroom very cramped. View looked over the parking lot and that was disappointing. Climate control system has no provision for circulating air. Main restaurant doesn't have much selection for smaller dishes.

Well appointed, friendly staff, excellent breakfast in a good central location

Cost was relatively high

For the most there was no Wi-Fi in my room.

Restaurant Frans and Sofie, nice service and good food like always in Puijonsarvi. Recommend!

Good atmosphere and stuff was helpful.

Breakfast was rich and good. Personnel very kind People at reception was very kind

The housekeeping didn't come to clean my room and replace the towels. The second room (270) very very small !

Breakfast and location

Climate was too loud in the night, I woke up at 02:00h, so I switched it off and openend the window. Which was very difficult.

Most of the staff were friendly. Children had some special extra to do in the hotel. The room was clean and breakfast was nice.

I got feedback from the staff about why I did I book The hotel through Booking. I thought this was rude. The hotel room was extra small and did not have the twin beds as promised. The room was on the second floor and very noisy, because of the street outside. The first girl working in the reception in the morning was unhelpful and felt really tired of her work. I felt it wasn't quality enough compared to the money spent.