Chateau de Mazan, BW Premier Collection

We really liked our stay at Château Mazan! The location was stunning, the place was peaceful, and our room had direct access to the beautiful garden. The pool was refreshing and pleasant (although a little too shady in the afternoon), and the decoration throughout the château was exquisite.

We were disappointed with certain aspects of our experience. The portion sizes for the two-course dinner were too small, and we ended up ordering a cheese plate to satisfy our hunger. Additionally, the pricing of the cocktails appeared inconsistent. The staff seemed inexperienced, especially regarding the cocktail menu and beverage service. We also encountered attitude and indifference from some staff members. During the couple's face treatment, one beautician seemed rushed and inattentive.

A lovely hotel in a quiet town amid lovely countryside. We had a room on the ground floor with the garden outside, so ideal for our dog. Excellent dinner and a good breakfast. A reasonable price for this standard of hotel.

There was a phishing attack via booking.com so that I received messages purporting to be from the hotel that asked for credit card details. I do not know whether the hotel or booking.com were to blame for the security lapse, but I was assured it had been addressed and no damage was done.

we liked the pool and the amazing chateau itself. The staff at the front desk were all super nice and helpful.

The restaurant is closed during Mondays and there is a limited chance to order something for lunch. Considering the location of a small town, it’s hard to even find a place for lunch, so when we decided to spend a whole day chilling by the pool on Monday, the service was not available. The restaurant is not reflecting the price, the waiter was rather rude, refusing to speak English, giving us “lessons”. He also charged us more than was supposed to (three course menu even though we only had two). The breakfast was very weak, considering the price.

- Very beautiful chateau, located in a nice French town - Pretty garden - Nice interior - Dinner option - Gorgeous pool

- The shower was calcified - A little pricey, for the price the shower should’ve worked smoothly. Since we stayed just one night, it was not that much of a big deal - For the price, parking should be included (it has cost us 15€ for one night).

The building itself is beautiful, possibly the prettiest in Mazan. It has an interesting history and has been really tastefully decorated to get a mix of new and old. The staff were really friendly and knowledgeable about local restaurants. Breakfast is a generous buffet, but it’s really worth having dinner in the restaurant once night which was far above my expectations- a proper fine dining experience.

While the hotel is great and I would recommend, Mazan itself didn’t set me alight. It made a great base for exploring the area and has a few fantastic restaurants, a lovely central town square and some pretty old cobbled streets to wander through, but wouldn’t draw me back. To be fair we had just come from staying in one of the hill towns near Aix en P which are especially picturesque and a bit bigger. Mazan is a village so expect a village!

The suite was beautiful, spacious and clean. The pool was clean and well kept. Attention to detail throughout the hotel and the front desk staff and hotel manager (Paul) were extremely helpful, professional and personable. They made our stay feel very special and I felt very comfortable and at ease taking our 9 month old daughter along with us! Superb hotel.

The food looks great but is very bland and not impressive at all. The front desk have some great restaurants recommendations though and even offer to make reservations for you. Not much to the town but if you're looking for a lovely hotel and facilities to relax in then that won't be an issue at all.

Great building with beautifully decorated common areas. Room was spacious with a lovely big bathroom. Lovely patio for drinks and the restaurant food was amazing! The staff were all very attentive and friendly and there is good lock up facilities for bikes.

The check-in was a bit of an issue with unprepared rooms. The shower was a sit in the bath affair which was impractical for us. The outside lawns by the pool could be tidier.

We loved everything! What an amazing stay. The hotel, staff and food far exceeded our expectations. We live and travel in Europe and this is one of the best stays we have ever encountered! From our arrival Lea and Charlotte were incredibly helpful, to Marco and Liza making our dinners amazing. Just such a great stay and great team! Thank you!

A very beautiful chateau in a lovely, quiet location. We were particularly impressed by the management of this hotel. Mr Campbell is doing an excellent job.

We liked everything about it. We have stayed here four times and will return again.

It was a beautiful property in the middle of a quaint French village. The staff were friendly and accommodating and we had an amazing holiday.

The restaurant didn’t have great food options and was on the pricey side.