Great value for money in a beautiful mountain town. Good breakfast, super friendly and accommodating staff, enormous hotel room ('apartment') with plenty of storage space. I really appreciated the flexible mentality of the hotel staff (all from Czechia) who did their utmost to help think up good and affordable solutions to some of our questions. The hotel was at walking distance (up and down hilly paths) from many of Annaberg's facilities, including some great museums. We definitely want to come back again!

The WiFi was dodgy at best. The bed in our 'apartment' was a bit too small for 2 adults. Our room was only cleaned 1 time during a 5-night stay. The sheets in my son's room were ripped and he didn't have hot water one morning.

The hotel is a hidden gem and secret treasure being set in a beautiful and romantic location opposite the park. Under new management it was evident that attention and efforts have been put into the right places being 1. service 2. cleanliness as well as thick, clean new bath towels and a very powerful hot-water shower. The room was large and spacious and although not fancy, had just what we needed. The dinner was superb as was the breakfast very enjoyable with delicious breads, coffee and everything that one could expect. Outstanding value for money.

For a future stay I would ask for/choose a room not so close to the kitchen from where the sound could be heard late at night and the next morning. An extra pillow should be placed on each side of the bed. One pillow is not enough and it was strange that when we called the Front Office to ask for an extra pillow we were told that he did not have access to any.

Very good breakfast, good Internet connection, nothing to complain except…

I arrived late at the hotel and the room was very cold with windows open. Unfortunately evening opening the heating to the max that wasn't enough to get a decent temperature for the night… That happens quite often unfortunately in Germany when arriving late.

A nice and quiet hotel in a nice place with a very kind personnel. A very good breakfast and dinner (almost all restaurants on our way from Sinsheim have been closed - for me an excellent value for money.

It was a very good stay. We were very happy that the room was clean and quiet. Staff are very friendly. Breakfast was good. We had dinner at the restaurant and was very enjoyable.

We like everything and very happy.

nice location, friendly stuff, clean, quiet and nice breakfast

nothing major, bar could need some more options for drinks like cocktails.

Room was really tiny.

great location, excellent staff

The parking garage was a nice option and the breakfast was ok.

Our room was in the attic and besides the low roof above the bed, we also had one small window right above our head thus we caught a cold. Also, there weren't proper curtains in the room, so we couldn't sleep much in the morning due to the light. I've ordered a soup which was incredibly small but yet tasty. The staff was okeish but behaved a bit weird sometimes.

Location and restaurant.

Room is never renovated, I asked to change it due to kids hit their heads on low ceilings, they did not change. On walls were spider webs. Shower was broken, water was leaking, see pictures. Beds were with old mattress with bends. At breakfast there are only tables for two people, so if You are more than two You will sit separate. Butter was old, knifes were with old food spots, see pictures.