- Perfect, quiet location - the Schlosshotel profits from its own spacious terraces and gardens to create a special atmosphere for its guests. - Friendly and welcoming staff. - Fantastic room with lots of space (30m2) with a bed and bathroom to match - Free parking - my motorcyle was even allowed to be parked inside at the hotel lobby! - Outstanding restaurant with well-assorted and tasty menus that were served outdoors in a classy style on the hotel terrace area - The breakfast was more than excellent and worthy even of a 5* place

- No complaints, I will be a returning guest in the future!

A very nice location- a palace turned into an hotel with superb gardens. The rooms are very clean and comfortable and very generous in size. Wi-Fi is good. They have a lovely terrace where you can have breakfast or a drink later in the day. Breakfast is good- although we expected a bit more from a 4 star hotel. Parking is also good….lots of places. The hotel is in a quiet location and a pleasant walk to the centre of the town

I think that is a problem everywhere at the moment but the wasn’t enough staff….in the morning the same girl was doing the omelettes and running the front desk. Maybe because it was a bank holiday weekend…

Breakfast was very good, Bed was really comfortable. Very nice hotel!

As we arrived a little late - there was not a receptionist anymore - only the guy who worked in restaurant. Maybe thats the reason we got wrong room. We paid for suite, but did not get it. Next morning, if i said it, they apologise for that but what else they can do. They offered that we stay 1 more night, but that was not a option for us, Nevertheless Hotel was beautiful and staff was friendly. They also gave us 1 buttle of wine for a apology, which tasted very good.

We enjoyed a wonderful weekend getaway at Schlosshotel Bad Neustadt. Our dog was welcomed everywhere. The staff was exceptionally friendly, and the facilities were excellent. We stayed in the Park Suite, overlooking Kur Park. The room was very large and well furnished. The location of the hotel was just a short walk through the park to many dining and shopping in the Altstadt area of Bad Neustadt. Many wonderful hiking and biking trails nearby. Parking was very easy. Breakfast was very good and offered fresh squeezed orange juice and a nice selection of bread, meat, cheese, cereal, and much more.

Nothing, everything was wonderful.

The location, surroundings, and the room.

Some guests who came to stay in the hotel and dressed as if they have just been digging at the back garden or yard. Also, at breakfast the service should be faster and better as some food was missing, tables were cluttered with dishes of the guests who have just eaten and there were lack of set tables.

beautiful authentic features, high ceilings and plenty of space in the Gutenberg suite. perfect for a young family with kids in a separate room.

restaurant is only open during weekends. we did not know and therefore ate way too late for our small children. apparently most restaurants are closed on Mondays so it was quite a search.

The suite was gorgeous, spacious and clean with all the amenities one could wish for. Breakfast and dinner were both very good. The park behind the hotel is beautiful. The hotel in general looks amazing with authentic features preserved. Staff was very friendly.

If you don’t like your eggs too soggy (fried or boiled) please specify this. They tend to undercook for my liking. Train track runs right behind the park but the hotel provides war plugs. Great service

very good breakfast.

more non pork products selection as we are muslims . cold cuts were all pork ...except some days salmon

Everything!!! I've stayed in the Guttenberg suite and it was one of the best experiences so far.

Nothing, everything was great.

Fantastic breakfast. Excellent restaurant. Marvellous property with attentive and hard working staff. Lovely gardens and park nearby.

Extra / choice of pillows. But this is a very minor thing. We had a very comfortable stay in an excellent hotel. Would not hesitate to return.