The breakfast was very good with a nice selection of eggs, bacon, cheeses, and Champagne.

At breakfast the coffee thermoses had to be refilled may times with 4 sitting people at a table. There were simply not enough staff at the breakfast to keep up with the coffee refills. Once incident that almost ruined our stay was due to a very rude staff member (I don't have the name) working the afternoon and evening of Saturday, 9 Jul. She was very rude to me when I asked for a spare key to one of our rooms, and later in evening she was very rude to my wife when another person left their key in the room. She very rudely stated to my wife, "I'm a receptionist not a key person. I don't have time to deal with people loosing keys!" This person almost ruined our stay at your hotel, and this person is not the type of person who should be representing your hotel.

The breakfast was great. The room was a little outdated-could definitely do with an update for the price. The pool was great though-warmer than others. Plus a balcony on the room, and minibar and it was very quiet by the park, so I got a great night's sleep.

Just the rooms could do with an upgrade- they are very 1970's and the bathroom. Apart from that it was a good stay.

Perfect location to the town for the Christmas market ,only 10 minute walk. Staff all very friendly and spoke good English Hotel very clean and felt safe as staying alone here

Would have liked tea and coffee making facilities in the room

We were passing through but the hotel is near some big lake and other attractions. If it was normally occupied I think it would probably feel crowded, but it was almost deserted on our visit due to coronavirus. Staff were very pleasant, meals looked to me very expensive so I didn’t have them. Room with child’s bed and bath was good, and spa area perfectly adequate. Parking was good, thank you guys!

It is all okay

it was ok staying.

there isnt outdoor terace

Hospitality par excellence!

Really nice area, huge park and forest just next to the Hotel area. Really nice service in reception, service also available in English. Room had a small balcony which was also nice. Breakfast was really good even the special Covid-times (not so many visitors) Also dinner was available in the evening. Small pool and sauna area, nice!

At hotel restaurant the service was not available in English but that was okay, I managed still to get good food with my bad German skills :D

Very nice located hotel with friendly staff and clean rooms. The restaurant was outstanding with superb breakfast. All in all a very pleasant stay.

A very old hotel that needs renovation but very clean and well kept. The room was really spacious with two terraces. We are very thankful that our dog was warmly accepted (bed, water dish and small treat were provided). Breakfast was really good. The hotel is situated near the park with a lot of possibilities and activities. Very nice atmosphere.

Actually, nothing that can be called bad. Communication with staff can be a bit better, but we do take into account the language barrier.

Loved the location and view from room. Rooms a little tired, but comfortable and clean.