Loved that the hotel is dog friendly, parking friendly and near nature. The rooms are very comfortable - beds are great size, great beddings, mattress - all of it. The furniture is of good quality, soft fabrics. Really enjoyed the room coffee machine too The smart TV is great touch to watch Netflix/YouTube etc. It felt like a lovely comforting home away from home.

Some miscommunication between reception and cleaning left us wait for check in until 4:15pm. We took a walk for 1.5 hours around the town although after driving for 9 hours, I just wanted to relax on a sofa. But the beautiful room made up for the error. And we got a lovely chocolates and small bottle too, which was very kind!

I loved the location of the hotel. Near the State Park, walking distance of the Old City and Polish border. We definitely took advantage of the location and crossed the border into Poland. Absolutely as beautiful as the German side. The room felt super luxurious. Nice warm colors such as orange and brown. The room has a large closet, mini fridge, sofa, and a very large bathroom. Not to mention the view was incredible! Super green, surrounded by nature. The staff was another highlight in our stay. Everyone was attentive, pleasant and helpful. They really embody service with a smile. They have a free of charge sauna and exercise room. Definitely recommend the sauna. You would just need to speak to the front desk to schedule a visiting time as it is reserved for one room (guests) at a time. Would absolutely stay here again should we be in Görlitz again. Such a beautiful city with a wonderful Parkhotel.

Our room was on the fourth floor and the wifi was shotty. We kept losing connection and having to reconnect. It was tolerable considering the hotel was providing so many positive feelings that having on and off wifi was acceptable.

Very nice peaceful location next to a park and river. Really good place to sleep well

There was a strange incident around 5 am. We didn't lock the door inside with a chain and 2 men entered the room. I was awake and said in English...what are doing here?...they left....was it just a mistake? I do not know. I was surprised that it was possible to ope the door with different card. My fault I haven't locked with the chain from inside.

Breakfast was fine. Hotel layout was perfect on the German/Polish border (the Neisse River), with a large garden and park in the rear. Very quiet, the beds were high quality.

The only major problem was that the refrigerators in all the rooms were disconnected to save costs. A REAL problem during the heat of summer. Bummer.

good staffs and restaurant (breakfast)

parking arrangement if the parking places were evenly distributed, then it would be perfect, because the parking space seemed not be large enough…

great location, right across from the riverside park. even during Covid, and low winter guest period they had a very nice breakfast spread buffet. The exterior of the DDR-era building is showing its age but the room are being nicely updated (our room already had been updated). We had a nice river view room on the 5th floor.

they have paid garage parking but street parking is limited

Delightfully quirky bedroom - comfortable and clean - just what you need when travelling.

Wonderful host and lovely children ! We hadn’t booked dinner but it was no problem.

Excellent location by the river and the city center, super dog friendly, my dog had ready in the room his blanket and a dog bowl. Pleasant view from the window, very tasty breakfast.

Pleasant, friendly, laid back, great location.

Only downside was no food available apart from breakfast.

Very friendly and helpful staff. Clean and spacious room, extensive and good breakfast and an awesomely hot sauna. If I ever have the opportunity to be in Görtlitz again, for sure I’ll stay here again.