Wonderful location with parking. Superbly helpful staff. Visit started very well when we bumped into a staff member whilst arriving up the cobbled street; on seeing us she immediately sorted out our parking spaces even though she was obviously on her way to do something else. Hotel is very long and spread out which really adds to its charm. We bought the breakfast package which we felt was excellent, lovely breakfast which, as the weather during our stay was very warm, could be taken either inside or out. Room was very spacious, bathroom large with a nice large shower. We slept with the windows open due to the un-seasonably warm weather but normally could only hear the church clock tower bells; there was more noise when the local festival was on but that was to be expected. We felt really well looked after during our stay, the staff at breakfast were always helpful even with my bad German, the barman at the hotel's White Swan bar was just great and the reception area were lovely.

Nothing - it was better than we hoped for.

Stayed for one night as I passed through Goslar and it was in a great location and beautiful building. The room was lovely, with a stone fetaure wall and spacious. I was able to park my motorbike inside the gates. The staff were all friendly and very helpful.

It is an old building so the floors were a little creaky so you could hear people moving about. I tried to tiptoe around the room as I was awake early. Breakfast was buffet a bit pricey so decided to skip the breakfast as just wanted something small and light.

Beautiful old hotel, lovely room and furniture. Staff were very friendly and helpful. The breakfast was excellent.

The see through glass screens on the shower doors were not to our taste. There was no nice shower gel, shampoo etc provided. The hotel is very expensive so we did expect more luxurious accessories for the money. The lighting around the magnified mirror glowed all night, interrupting sleep.

This hotel is located bang in the middle of Goslar, the rooms were renovated carefully to mix old wooden structures and modernities. The breakfast was great. We got late due to traffic, but the reception waited for us to check in after closing time. Parking possible on the hotels yard, very convenient.

Location and overall feel of the property

The evening dinner at the restaurant was not in keeping with the overall excellent quality of this hotel. The menu selections were less creative and reflected much less culinary expertise than comparable hotels in this area of Germany. If there was any one disappointment with our stay at this hotel, it was in the overall dinner food quality and menu. Breakfast was super.

This lovely hotel is spread across a number of very old buildings including the old Mint, a Library and the old pub the White Swan which has a pretty courtyard to sit in. The dining room is especially pretty in the old library and there is a modern area too ti the dining room on what is called the Winter garden. I’m asking which is at a premium in Goslar is also available. The hotel is very central and only a stone’s throw from the marketplace.

The hotel is in a 500-year-old building; you can feel the history. The interiors are updated to modern comfort levels. The location cannot be better for seeing the important sites in Goslar. The breakfasts are excellent. The people are friendly. The price was very reasonable.

The bathroom sink was too shallow; it was almost useless. From our room we had to walk through two open courtyards to get to breakfast, which was not fun in bad weather but would be a pleasure in good weather.

Hotel is located in the center of a magical city. A hotel is a building that was built several hundred years ago. We got a large family room. Parking at the hotel is also available for a fee. Clean the rooms well.

There was no fridge in the room.

Staff helpful & friendly. Booked hotel parking & then helped sort out the parking spot. Lovely room, meal & breakfast. Central to the square, museums & restaurants/pubs

Difficult to find parking initially as it is a walking city with a beautiful old town.

Excellent location. Extremely helpful and polite staff. Great breakfast

The menu at the restaurant could include more healthy vegetarian options. However, waitress was helpful and super positive and the kitchen flexible and put something together.