Together with a friend, we decided to spend a weekend in Neustadt to relax and do some hiking across the neighboring wineyards. Achat seemed a nice hotel, properly located close to the station and with a fair cost. We got slightly worried about the subptimal average review score (less than 8) but we decided to give it a try. The staying was amazing! The staff was nice and welcoming. We decided to get breakfast as well for 10 € and we enjoyed the very furnished buffet with fruits, yogurt. bacon, eggs, cheese, and many other delicacies. We did not try the Sauna available for free at the place, but everything else was amazing.

I thought how people could rate this hotel poorly. I guess the only reason may be that the structure and the rooms are not new and, apart from the nice modern bar, maybe the hotel may seem a bit old style. Yet, I think that for a 3 stars hotel and for 50 € per night each or as couple, it's a very nice deal!

Convenient for both town and station, lift working, helpful, efficient and friendly staff, very clean, excellent bathroom and shower - and an unexpected bonus of a small fridge in the room! Furniture maybe a bit dated, but that was no issue and I'd definitely stay there again. I asked for an extra towel and this was brought to me within 5 minutes, exemplifying the great attitude from all the staff I met.

Being English, I'm used to a kettle with tea-making facililties in hotels, but this does not seem to be the norm in most other European countries, and I have not marked down this hotel for the lack of them - I simply mention it for other Brits who may visit.

Very centrally located, which is especially great if you're arriving in Neustadt by train! The hotel was busier than we had expected, but we had not known there was a wine festival when we made the reservation (we were attending a private party in Maikammer). Can recommend exploring the area between the hotel and the Marktplatz - there is an amazing fountain with sculptures by Gernot Rumpf - small children will delight in it (and the kid inside you will love it too)!

Parking was terrible, but I don't think the hotel can be blamed, as there was a wine festival being held, and it was located in one of the train station's car parks, which meant we spent an hour looking for a parking space (tip: think of using the nearby Tiefgarage if you struggle to find anything on-street, or you are unable to get parking from the hotel, which is what happened to us).

Beds were perfect, but I did miss an additional pillow. The bathroom needs some refreshing. Shower instead of tub would be appreciated. The hotel adverts parking. We did arrive at 19.10 and got the virtually last spare patking spot in the garage. The breakfast is very good, with local sparkling wine includec.

As mentioned: the bathroom needs some refreshing.

Our stay at achat hotel was very nice great location friendly staff and an exceptional breakfast very friendly bar staff and a great setting sitting in courtyard having a beer great value

Nothing it suited us down to the ground

We had more than enough room for our family of 5. The beds were comfortable, and most impressive of all, the pillows were also very comfy. That is unusual for most hotels we stay at in/around Germany. The walk to the train station was not even 5 minutes.

The room wasn't quite ready for us even an hour and a half past the posted check-in time, and I had shared our expected arrival time. So the lovely chambermaids had to work around the kids and luggage to get the other beds set up. Not a huge inconvenience, but it wasn't ideal.

Location was perfect, near the train Station a big plus. Across from the hotel is the "Fußgänger" Zone, which is also a big plus, great Restaurants. Staff was extremely nice. Exzellent breakfast..

Renovation would help in the bedrooms.

Great location, good price and friendly staff. Easy to walk into town. Underground parking. Comfy beds. Met our needs.

Could do with some updating but for us it wasn’t a problem as perfect for our needs and a great price

Excellent family room on top floor with little outside patio veranda area and multiple rooms all on one apartment like.

The parking garage under the hotel does not always have enough space and the roof is too low for a car with a roof box. We parked on the street which you can do out of ours at night.

The bed was nice and comfy. The rooms are spacious.

Carpet in the room was dirty. They need to refurbish the flooring and tiles in the bathroom. The room and the central hall is a bit smelly. The evening front-office staff was not very welcoming and could be more professional.