A really nice hotel with big clean rooms, nice beds and friendly staff. They have a great breakfast and a lots of facilities, like a beautiful pool area, sauna, two gaming room for kids and two restaurants. A garage space was reserved for us, which was great as we came by car.

We tried the tapas at the tapas restaurant and I've had better tapas. We didn't try the buffé but we heard from another guest it was good. The minibar was empty, which was a lull bit surprising as the hotel in a whole was very good.

Nice room, comfortable beds, good location, friendly staff. Room was ready for our family on arrival.

Breakfast buffet was great but kids had to wait for pancakes... the machine makes 2 small ones at a time and up 5 people waiting... not ideal. Parking was Euro 19 per day... extreme for already paying a lot to stay in the hotel. No ventilation in the room... got hot at night as it was middle of summer. Opened the door but seagulls were noisy in the morning 😅

We were very happy that we picked this hotel to stay at. The staff were very friendly and helpful, everything was super clean. The room was great! Our 2 kids slept well on the sofabed. The bathroom has lots of counter space, the rain shower is SO NICE! Also there are many outlets available. But what we liked best about this room was the low lighting that turned on at night when we had to go to the bathroom or early in the morning before the kids woke up. Great feature! The breakfast has every possible food you can think of. They also offer pan fried eggs and omelets made to order.

We were here in December when the weather wasn't great (cold, wind, rain), so we had to take the car into town instead of walking. On a nice day, I would think the walk wouldn't be too bad. Not something to criticize the hotel for though. No room service and when we were there, there wasn't much available for dinner options.

Restaurant was good, the view was amazing, very clean rooms, helpful people in reception

The waiter at the bar was rude. He knew perfectly well that we didn't speak german, but he avoided english as much as he could. In additional he said that the bar is closed for us and then he send drinks to other people. A self-aggrandizing German who hates other nations. Such a large international hotel should not afford such people. (The new young waitress spoke at least 4 languages).

well-equipped rooms of good size, nice and welcoming staff, really clean and neat everywhere, I had a nice view over the Baltic See

that there's no desinfectant available in the restaurant facilities, e.g., at breakfast where many people touch the same grapping tools, handles, etc. They could up the game here - covid may be less of a factor now, but general bacteria not.

The hotel is really comfortable with small kids (2 and 4). The buffet was really good and the kids enjoyed the food as well and found something for themselves as well. The pool area was a must for the kids. Although we only stayed for 2 nights we will definitely come back.

The fact that the play room for kids doesn't exist anymore. There are things to do for older kids but not much for young children.

Fantastic hotel with big rooms and facilities. The indoor pool and gym are fantastic.

No air conditioning in the room. This is an absolute must in hotels of this standard in the summer. The women on the Reception desk on check out was very miserable, looked bored and not interested in our experience as customers. Those type of employees need to realise they’re in the hospitality business and making people feel welcome is a vital part of the experience. She needs to work away from people as she is not suited to that role.

Breakfast was very nice, and we loved the view (seaside view). The hotel has an additional leisure room, pool, sauna which we all used

The parking lot of the hotel is very old, unfortunately. If you have a large car, you won't be able to open your trunk. And if your car is wider than a normal german car, you won't even fit into a single lot. Also, the hotel sits on a hill, so getting into the city part and back by foot may be a bit tiring. Consider to go by rental bike or car

Breakfast was very good

There are 3 tiny elevators which take a lifetime to arrive and are almost always full. There is no staircase. We were staying in the first floor and there was no way to go one floor down to the restaurant other that to wait 10 minutes for the elevator. Also it’s a shame that the hotel doesn’t offer any options aside from breakfast and dinner buffet. You can’t even get a sandwich. The kids playground could use some improvement.

The room, staff and breakfast, indoor and outdoor swimmingpools, sauna, cleaningness

No snakkbar open until 14:00 hrs, bad service at the tapas bar. The wendingmachines didn’t work all the time and we could not use our cards (didn’t work).