We had a fabulous 10 night stay at Crystal Waters in June 2024. The accommodation and hotel facilities were outstanding, as were the friendly and efficient staff. Big shout out to Silia and Ali who made our stay fun and all the more enjoyable. A short walk into town and to the beaches and a 15 minute taxi ride to Nydri and Lefkada, where both towns are much busier.

This is a beautiful hotel! It’s spotless clean and has a lot of comfort items to make you feel at home.  The environment was pleasant and very welcoming. Both check-in and check-out were professionally handled and easy. The architecture, atmosphere, and service were great in this big hotel. This is the place if you are looking for a good hotel with many pools and good food to eat within the complex. The restaurants there are two of the best restaurants in town. In general, they went over and beyond to help us make our stay enjoyable. They have upgraded our room by giving us a room with a private pool, which was extraordinary, and we are thankful for that. We will definitely come back :)

I loved everything about Crystal Waters. The location was great as in Lefkada you need to rent a car and just travel the island anyway. A few min drive to town. The hotel is divided into two main areas with their pools and some housing that is spread on the hillside. I stayed in 3 different rooms and loved everyone. The team was amazing and upgraded my stay. In the end, I received a double story Vila on the main pool which would have been good for a whole family in a great price. The team was INCREDIBLE as they accommodated my every request including assistance with renting a car, extending my stay and more. Specifically Eleni Dimitris, the frontdest manager, and also Vannesa, Anesa and others who helped. Breakfast was very nice and versatile, and food at the restaurant is really nice. The main pool is a bit cold for me but it has a really nice atmosphere with nusic and a cocktail bar with Panos making great cocktails. Absolutely recommend!

Just the cold pool, but again I'm sure some people live it.

Very friendly and helpful staff, great view from room, comfortable bed, delicious food in the restaurant. Guest services director talking to guests around the pool to get feedback. Bus stop a few minutes walk with air conditioned buses to Nydri (taxis were sometimes hard to come by in August). 10 minutes walk to water sports hire and small port with several restaurants.

The hotel was full in August and felt slightly over capacity - it was sometimes hard to find sunbeds by the pool (they need to stop the 100 Euros minimum spend for cabanas) and often hard to find a table for 5 at breakfast. The management seemed responsive though so these issues are likely to be sorted out for next year. More storage in bedrooms (e.g. bedside tables with storage) and sunbeds in the garden area of all the suites would be good.

This is a beautiful place to stay. You don't have to go anywhere, you can stay on site and enjoy the beautiful accommodation. However, Lefkada is a beautiful place, and it would be silly not to go out and explore. The breakfast was incredible. The private pool was so much fun for our family. The staff was incredible.

This is a very expensive place to stay. I am sure Lefkada has more reasonably priced accommodations. I didn't expect to have such horrible wifi service in my room. I didn't complain until leaving, because the purpose of my trip was not to be on my device. The staff was apologetic and insisted I should have told them sooner.

Very comfy beds. Great bathrooms and massive warm showers. Lovely staff throughout. Plenty of choice at breakfast and everything fresh and tasty. Good Wifi. Spotless rooms and communal areas, all cleaned daily by lovely, caring staff. Nice quiet location near Nikiana, which is a really nice little village for a family trip, with good shops, restaurants (including a great Gyros place!) and small, quiet beaches. No problem getting towels and sun loungers, albeit we only tended to use the pool later in the day.

Pool/bar areas sterile (same music on repeat all day and shuts at 7pm). 'Pool View' rooms don't actually have any view of the pool from the patio (and only a partial view from upstairs), so you can't sit there whilst your kids swim because you can't see them. Breakfast delivery lorry arrives very early and very loudly every morning so you will have a daily 6.30am wake-up call if you are anywhere near the car park.

The property looked very well . The mountain and the green that surrounded the property was magnificent . The pool with the trees made more pleasurable The staff was excellent . Every encounter with the staff was superb.

Second bedroom balcony came without chairs and table. Second bedroom had not even a chair to put my purse on. Room extremely small. The most difficult thing was that there were no phones in the bedrooms. Unfortunately for me I spent most of my time in my room due to back problem and I needed to call Room Service, I had to walk down 15 plus steps to the living room to order my meals.

Loved the pool area’s & breakfast was amazing. Varied, tasty & plentiful. Every one of the staff was super friendly, helpful & welcoming.

Accessibility. We had a steep hill to climb to our room (5010) but most rooms had a LOT of steps to climb. Even the pools were accessible by steps so anyone with mobility issues would not cope.

Beautiful property, great location! We stayed in the 2 bedroom, it is comfortabe and spacious (bathrooms are rather small). This hotel is paradise and has almost everything you need on site. Panos at the pool bar is amazing and great with adults and kids a like! Great breakfast buffet, HUGE variety. The hotel is close enough that you can walk to the little town, which has great coffee shop, bakery, restaurants and beaches. If you want to drive to Nydri it is about a 15 min drive and well worth it, great shops, restaurants and just makes for a lovely evening.

We asked MULTIPLE times for an iron and we never got one (nor did our friends in another room) as they said the hotel was at capacity and all the irons were already loaned out.... the property is a five star property and should have an iron available in every room! We ate at the buffet restaurant for breakfast and it was fantastic, so we decided to eat there for dinner... such a disappointment! The food was mediocre at best, WAY too expensive, our main dishes came out all at different times and they forgot 2 of our kids main dishes. We did not try the higher end restaurant after this disappointment so cannot comment.

Our stay was short but very pleasant with the highlight being the breakfast buffet. There were a lot of options, and the food was delicious, especially the pies! The service was great as well. We will definitely return to spend more days and enjoy the pools.