The value for the price and also the friendly staff in the hotel from very kind cleaning lady till manager everybody made us feel very very welcome.! My husband and I never experienced a personal approach like this it was kind of special. We had such a wonderful time in Greece 😍

Nothing everything was totally fine 😊

Rooms need renovation. But for that price that i pay for my stay - it worth it 100%.

Super nice personal, hotel location, big pool area, alot of sunbeads, easy access to all facilities. Sleep quality was good. All Inclusive was very good. Good drinks in poolbar, especially beer, it is better then in local bars, because beer is cretan, not greek. Food was veeeery gooood, alot of choice every day. Fish, pork, beef, and also local cretan food. Cuisine, mousaka, Salats, olives, midias, etc. Vegeterian food also. Then there was pizza, burgers, kebab, so , i got +2kg due my stay :D i recomend this hotel, and when i will go to crete again - i would definately stay in this hotel again.

The location

The turn role to eat, it's of course also cause the covind situation, but if you weren't on time (just 10 minutes) the staff was giving a sermon.

The staff were always ready and willing to assist. The Manageress Fortini in particular went out of her way to welcome and ensure all the guests got the best possible service and provided a very warm and personal welcome to us all. Demitri the barman was very attentive and worked hard to see to the guests every need and always with a smile.

The Restaurant felt a little cramped, with tables too close to one another.

Everything was at superlative. Very varied and tasty food. The room very clean, cleaning room service every day including change of sheets and towels. Very polite staff, all behave as a big family and indeed make you feel really good.  I have never met such a kind staff. The hotel is near the beach, 1minute distance. The beach is very nice and there are a lot of restaurants, bars, night clubs in the area, this is a very animated area. We will come back for sure. We fall in love with Crete!

Was a lovley friendly hotel, clean, good location food was good not a great deal of choice but good well stocked and fresh would recommend depending on what budget your travelling on but yes definitely worth a visit.

When I checked in which was about 10:30pm the bar was still open we had been travelling all day abit of refreshments would have been nice. If the check in would have been smooth, but said the card machine was broken so I would have to pay cash as i don't carry much cash got told to go to cash machine, but 1 of the staff escorted me which was nice of him, then by the time we were back and checked in everything was closed so basically paid for a bed for the night other than that no problem at all.

This hotel deserves 5* ! Everything looks better than on photos ! It’s located just few minutes walk from the beach . The rooms are super clean and quiet,the pool area is wide with a lot of umbrellas, sun beds and sitting places. Food was excellent ! Stuff was super kind and professional ! Special thanks to the beautiful lady Fotini (she is the most kind person in Hersonissos) for all the favors she has done to us and made our holiday unforgettable! Definitely we ll come back next summer!

I should say , this trip was unforgettable, people who is working there ( especially miss Foteini), really care about guests , and do everything they can to make quests happy, we were in the 3 floor with the swimming pool view and a bit of sea view, you know , I’m not a person who really care about view, because ,I came for a trip not to spend my in the room, be honest the idea about all inclusive- really great , even you have around many restaurants ( because hotel is located right in a middle of beautiful city Hersonissos), it’s really nice food and be honest comfortable to not think about where to eat Pool area is renovated , clean , nice sun beds, you can have drinks by the pool , which is in all inclusive what I really care , because , I travel a lot - people , who is working at the hotel - these people are great , because it was my birthday present for my man, they organised even a birthday cake surprise , what was really amazing I wish I could come already tomorrow ) love it best regards, Julia

none

The staff were excellent, so friendly and efficient, would like to mention in particular Artan and Antonis. Very prompt response from Reception and Management in solving my issue with lost property. Food could not be faulted, lovely variety. What a gem of a hotel 😊

Nothing to report.

Location and Swimming Pool are magnificent!

A little light on Entertainment/Animation but feel I may have been a little to early in the season .. We had 1 minor issue here and raised this with the receptionist. I will add that the matter was resolved very professionally by the Manageress and we shall definitely return to this hotel..🤗