Only good thing can write. Excellent hospitality, polite and professional staff. Tasty and variety food and good beverages Spotless clean room every day serviced, also in common areas. 5 minutes walk to the beach. Close to bus stops. Clean pool with enough sunbeds. Keep the good service! Will visit you again very soon :)

We had a wonderful time at the Rethymno Village Hotel. We just spent 2 weeks and everything was perfect. The hotel, the room, the swimming pool. The hotel is extremely clean and there is staff constantly cleaning all areas, especially near the bar and pool. We read several reviews on the food variety and we think that, in our opinion, there is sufficient variety of food for an all inclusive resort with one restaurant. Free drinks (including beer and wine) are always available, every morning they have snacks, every afternoon ice-creams, every evening they have a selection of liquors and brandies. Other cocktails, for those wishing something different, are always available for sale, usually around €4. The location of the hotel is superb, on the main street of Platanes and a 2 minute walk from dozens of restaurants, bars and shops. The hotel is also 3 minute walk from the nearby beaches although please note that all beaches in Rethymno (except very few ones very close to the harbour) have stones which can be quite a pain if you are not used to them. Alternatively, you can buy special shoes at one of the many shops nearby. If you are looking for crystal clear water and pristine beaches, however, we recommend to rent a car and make a few excursions to the south coast (driving distance varies from 30 minutes to an hour depending on the beach location). A bus will take you to the central Rethymno, which is a true gem only a few kilometres away, for €1.20 or €9 by taxi which could be a convenient option if you are sharing with others. The staff are extremely friendly and will do their very best to help you. You can request a basket lunch for the days when you will be doing excursions. In our opinion this should be at least a four star hotel and we will definitely go back.

Nothing

Everything was great, hotel is clean, staff is friendly and helpful, all the tram - reception, F&B team is exceptional, housekeeping is keeping hotel clean and tidy. One night we had a problem with laud neighbours, who was having private part on the balcony and was not letting anyone sleep. Night reception attended issue immediately after reported - well done, very efficient. Food was very good, repetitive, but we always found something we like there - always fresh vegetables, fresh fruit, meat, fish, plenty of side dishes, deserts. All inclusive includes only beer and vine from alcohol - the rest to be paid, but we didn’t mind. Location is good, just 3-5 min to the beach, many shops, restaurants around, mini golf just across the road, car rental next door, Rethymno 1 hour by food, but also bus available, bus stop is located few minutes away from the hotel (we try to take it once but was full and didn’t stop) so we rather walked there. The best, what they have in this hotel are 3 massage armchairs at the lobby, you drop coin of €2 there and get 8 minutes of very pleasant massage, love it! We recommend Rethymno Village Hotel, definitely yes!

Shower cabin is small.

Beach is only 10 minutes away by foot. AC was for us free of charge. Food was a good value: breakfast was repetitive just like in any other place. But lunch and dinner would always have different variety of meat and vegetables. Desserts - nothing special. But melon and watermelon were always sweet. Beer and wine were also quite good.

Swimming pool was open only till 19:00. Afternoon snacks are just flavorless croissants from breakfast - some fruits would be a better option. There was no shampoo/shower gel in our bathroom, just two pieces of soap.

Fantastic staff, great pool. Air conditioning kept the room cool at night. Daily cleaners were friendly. Food was delicious and so many choices. After reading reviews on here we thought the choices would be limited but in fact it was quite the opposite. There were many options for food and beverages. Hotel was in a perfect location for walking around the local restaurants and shops. And an easy few minutes walk to the beach. 10€ taxi into the old town

The lack of lift. We were on the first floor with a baby.

Friendly staff Hi-speed wifi (90 Mbit) All inclusive food almost all day, ice cream, beverages, biscuites... Next to bus stop station Nice, wide and clear beach Billiards, air hockey, table tennis Room with spacious balcony Room service every day Pool dimensions

Pool could be cleaned more often

This is simply the extraordinary hotel with a pool in the calm and nice Platanes very close to Rethymno with amazing (and hardworking) dedicated staff, from the reception, restaurant to daily cleaning service. You can be sure that they will go extra mile to make you fully enjoy your deserved holiday. The hotel is well maintained and the bathrooms seem to be recently renovated. Everything is very clean. The room was comfortable with a nice balcony and the view over the pool and the sea behind. The towels were changed on a daily level or when requsted and they were stocked by soaps. Complimentary water provided in the fridge on arrival. Amazing and kind reception staff is available for assistance at all times. The restaurant staff was always with smile serving delicious and varied food with lots of vegetables, that we liked. The AC usage was free and guests should check the booking conditions since this can be charged depending on the agency/booking platform through which the reservation is made.

More hangers for clothes and towels in the bathroom are needed. There was a cat sneaking around the pool-side part of the restaurant that seemed to disturb some of the guests.

We had a great stay with my wife. The room was clean with big bed and balconny, the food was very good and the people working there were all adorable. Especially Thanos from the reception who helped us a lot to organize our trip and to feel confortable. Thanks again! You should think about renting a car to enjoy this beautiful island, but chilling at the hotel Is also great, the pool is nice and the beach is very near. We recommend 100% this hotel.

All the food and staff were amazing.

This was an all inclusive holiday,the beer was watered down and just not very nice. the cocktails you have to pay for, so it's not really all inclusive. Also there is no entertainment in the evening at all so we had to go out every night. defeat's the idea of it being all inclusive even more.

-the hotel was very clean, not only the rooms but also the swimming pool and common areas -rooms were spacious -staff was really friendly -location was central

-food was ok but there was not so much variation. But the price for an all inclusive was really low compared with other hotels, so you can not expect the same -the bar area was not so cozy in the evening