Perfect stay at the Ceiba hotel! The hotel was clean, modern with a moderately sized room and good sized bathroom. The room had Ac, TV, iron and a fridge. The hotel had a nice gym with a good selection of machines and weights in a modern building overlooking the pool which also had AC. The pool area was very nice and modern complimented by palms trees to give it a tropical, beach feel. The restaurant food and service was amazing, all the food was very high quality fresh and cooked to perfection. Also the service was very efficient. The hotel has underground parking which is easily accessible via the lifts. The staff at the hotel very helpful although English speakers may struggle if you don’t have a second language. The staff mostly Portuguese or French but having Spanish or Italian will be sufficient to get by.

The property stated that they offered many services such as ‘car washing’ however this was not available to us when we inquired.

The location and premises found to meet my expectations. Friendly staff are happy to assist you when needed. However, one minor thing that very few people do speak English. I would expect as international hotel more people would be speaking English.

All seems to be what would be expected. Hotel staff friendly and willing to assist you in case of need. One thing would point out that only few people speak English which would help to understand better each other.

Very good business hotel in Bissau: clean, well equipped, professional. A haven of tranquility after a day out in the field in beautiful but humid and warm Guinea Bissau.

Speed of service: preparation of a pizza takes almost an hour, a pancake for breakfast at least half an hour. Take it easy and slow is a necessity.

The breakfast was very good, although during my stay, somedays no hot dishes were available. Good juices and excellent fresh fruits. The staff very friendly competent and helpful.

The breakfast was very good, although during my stay, somedays no hot dishes were available. In the restaurant not all the dishes of the menu were available.

The location of the hotel and the facilities for business meetings and even conference. Spacious rooms with comfortable bed expected in this region.

The breakfast was good, however, the food supposed to be hot could be expected to hot but not cold. I have requested to make a sunny side up eggs and got fully fried.

The location of the hotel is excellent. Breakfast is very good, many choices. But the staff in the hotel are really wonderful, very helpful and always with smiling faces. Specially a lady called Binta explained all questions when answering. Nothing too difficult for her.

Nothing.

Everything is fine - location on the main street (where the carnival goes on), hospitality, cleanliness, a lot of comfortable furniture in the room. There are a nice pool and a pool bar. Breakfast is tasteful starting early at 7 a.m.

wifi would be down sometimes

very modern and clean hotel, with great facilities. Staff is very nice, especially Binta at the reception!

the service is incredibly slow. On average one hour to get the dishes at the restaurant, even when it’s empty

Nice facilities. Clean rooms. This is the only modern hotel in Bissau. Friendly staff. Central location.

Internet connection remains a problem. Food is mediocre and overpriced.

I like the restaurant and their delicious food with exotics fruits. It is a beautiful place where you can enjoy your holidays and relaxing. There are amazing and professional staff working there. It’s very clean and great environment. The manager is very professional and she helped us a lot in our stay there. Also I was very impressed with one of the staff there called Edmond and he was very professional and helped me, I would recommend him.

I like everything. There’s no issues.