Riviera Taouyah Hotel

The staff was so welcoming The rooms was clean and relaxing I’ll definitely be staying there when I come back Andre McDonnell IT’S FROM THE SOLE

Clean rooms, nice atmosphere, comfy beds and amazing air conditioning

The pool needed a better clean. it has a lot of things floating on it

yes

everything

The view when inside the hotel is nice. The beds are clean, well made and the rooms are spacious.

The restaurant doesn't serve any African food and from the options they have on the menu, they can't even cook European food.

The food, pool, and view

The AC was leaking inside our room. They did not fix it or change our room. We slept in the room listening to water dripping all night and the floor was soaked in water

The staff were very friendly and accommodating

No gym making it not a good choice for me for a longer stay.

LOCATION

WHILE CHECKING OUT I WAITED HALF AN HOUR FROM 8 TO 8:30 AM AND NO ONE SHOWED UP I HAD TO LEAVE AND THEY DID NOT CREDIT MY CARD. THEY SAID I HAV TO WRITE AN EMAIL TO ROMEO. THAT THEY WILL REIMBURSE THE REMAINING AMOUNT THEN. THIS IS NOT PROFESSIONAL.

The breakfast was correct not extra but correct. Same thing every morning

The wifi in the hotel didn't work at all and the first room I stayed in smelled musty. When I complained, they changed my room the next day. The toilet in the new room was not clean. And the shower sink had water running down it. I told the manager about it and he said he would send someone to fix it but it didn't happen. However he told me he had technicians come to fix the wifi but it was worse. At reception they invited me to go down around the pool or to my balcony for a better connection. I had to go into town every day to work. And when I come home in the evening, there is a pool party every night. It's not easy to sleep with all the noise. I still wanted to extend my stay by two days because I had to move far into the city and they refused my extension and only after explaining that I was out of town did they agree. But unfortunately I was already on my way home when I saw their message. And when I left that morning, as usual, there is no one at the reception until 7am, I left my clothes at linger instructing the lady serving breakfast to give this to the receptionist when she arrived, but I found my laundry where I left it in the morning. He explained to me that I had not put in the card which I recall was not in the room. Anyway, for the price they charge, they should increase the quality of the service. I am still in Conakry for a week but I had to go to another hotel

The outdoor was more present table then the inside

The room were old charging sockets were falling out, my towel was very dirty and once asked for new ones it was still stained

location

customer service should be improved.