The location of GCH is good for two malls and Ogle airport. Most staff were friendly and helpful. From Das who greeted us on the first night and catered to our every whim, to Cheryl who took care of our food needs and Troy who ensured that we had an early service of breakfast before we left on a trip. The layout of the hotel is beautiful and the rooms are large and clean. The food is well prepared and varied- please try the Bunjal shrimp! Highlight was an excellent massage by Liz in the Spa.

I felt the location was a little too noisy as the hotel is on a main road. Just me, but I found the pool too exposed to feel comfortable using it, even though I wanted to swim.

The Grand Coastal Hotel is beautiful and located in a safe area of town. The grounds are just as pictured and the staff was perfectly helpful and polite! The restaurant is super popular but hotel guests in the side rooms cannot hear that noise of music.

It can be a bit noisy in the mornings when traffic gets going. The food is a bit expensive but it is tasty! It's not as centrally located as other hotels in Kingston but cab rides are affordable.

The service and the atmosphere were our favorite part. The indoor/outdoor design had a refreshing breeze and it felt romantic. The service was amazing from the time we arrived. Three people stoodout. TROY who made sure we had whatever we needed for our stay, made us aware of the best views from the patio for the Diwali motorcade. He is so professional and our experience was enhanced by him - also he was very knowledgeable on questions we had. CHERYL was our waitress at night and the next morning for brunch. We recognized her from a cute Instagram video on the hotel's page. She was fun and again super professional. She handled some very large parties while still making sure we had a great experience. Also the restaurant food was delicious (chicken curry, fried rice, dahl). Third, COLLIN was a wonderful host on our last morning. He is so pleasant, professional and I really felt he wanted us to have the best experience possible and we left smiling, refreshed and so very glad we came.

I wish the pool had a little more privacy. It's so beautiful for the atmosphere but if I was to actually swim it may be awkward being the only person in a swimsuit. But still beautiful

Home away from home, so much so that I have made reservations for my visit next year Managers very welcoming and went out of their way to ensure my needs were catered for Receptionists were all exceptional...excellent customer service skills House keeping very good

Wish There was a microwave in room. I hope they reopen the main entrance to the Hotel. I would have used the pool but I was a little put off that anyone entering the hotel via the side entrance, first thing they encountered was the pool area.. Also perhaps in their renovation they could think about a gym area?

good location

Maintenance of room is poor

the staff were so friendly. Nothing was too big an ask. the renovated rooms are great value for money, it is clean and the restaurant food was delicious.

location means you have to get a taxi everywhere you go. However pavements aren’t usually in most of Guyana so it was something we had to get used too. The hotel is very close to the main highway meaning some noise does bleed into your stay.

The staff was very helpful and friendly, but I think the room was expensive to not include breakfast

The room that I was placed in was next to the public rood, and the traffic was very disturbing. I did not sleep the first night. However, management placed us in another room, which was better thanks to them

Menu for all meals was excellent, a mixture of local and international dishes. There was an excellent buffet with a Guyanese theme that displayed many of the local cuisines. The overall atmosphere of the hotel was excellent, great service, with relaxing feeling. Walking distance to supermarket and local eateries.

Hotel is next to a busy stretch of road. But that is the nature of Georgetown.

Lovely comfortable room, great food & drinks. Friendly staff. Warm shower. Salon on site. Very clean environment. Hotel taxi service available. .

Kettle in room but no cups or tea bags/sugar/milk. Restaurant staff should greet every customer upon arrival. Reheated roti served for breakfast one morning. More general information should be given at the reception about the hotels services upon guests arrival.

Great Location. Awesome Friendly Staff. Food at Restaurant was great. Bar staff was accommodating, they saved me when I was getting feast on by mosquitoes

High toilet seats, room did not have microwave and fridge in room. Room close to road so heard cars /trucks passing by at times.