Everything! Location is strategic, not too centre but so easy to get to public transportation. The bus stop is just opposite the hotel and the nearest MTR is Sai Ying Pun station which is 450m from the hotel. You can take the nearest tram too. Staffs are really friendly and helpful. Interior design of this hotel is to my liking and the very reason I chose the place. They served free flow of carbonated drinks and peanuts at the lounge.

Not to say i didnt like just for room of improvement, maybe you can tell beforehand that you will charge customers a sum of deposit for us to better prepare.

The Figo was exactly what we needed for our week in Hong Kong—affordable, good location, and clean. It is easy to walk to the metro or many downtown spots from here. The suite we booked was a good size and allowed us to spread out a bit. It is not fancy, but we did not plan on spending much time in our hotel. We would stay here again.

Overall, you get what you pay for. The elevators were terribly slow and we usually took the stairs. The bed was rock hard but clean. The bathroom tile in the shower had mold in the corners but was clean otherwise. The photos look a little more polished than reality (scuff marks on the floors and walls, small/hard furniture). Overall, it’s a good value and since we were just sleeping there, it was perfect for our needs.

We’ve been traveling for 2 months and this is the best hotel we’ve stayed at. There are so many things we loved about the property: 1) free beer, sparking water, juices, coffee, tea, and snacks. Yes, really. 2) Happy hour everyday, 3) Excellent location 4) Very clean, 5) Knowledgeable and friendly staff, 6) outdoor deck with seating area, 7) nice indoor area to hang out, and 8) a filtered water machine on our floor with cold and hot water. We stayed in a suite and it was worth the money, a good value actually. The bed was super comfortable with soft bedding and pillows. The two rooms had a lot of natural light. We were happy to have (and used everyday) a small refrigerator, hot water kettle, closet with hangers, and soft towels that were changed daily. The person who designed the suite was clearly a traveler. That person has thought of everything a traveler needs. You should stop looking and book this outstanding hotel now. We highly recommend it!

This was our last stop and lodging of our trip and it was fantastic. The location was in good walking distance of many restaurants and attractions, as well as in between two MTR stations. The facilities were clean and welcoming. We did appreciate being in the Suite so we could spread out a bit more. Some other reviews noted the air conditioning was loud- it kind of was but I found it more important that the AC worked really well! And it just became background noise and we got used to it easily. My partner and I both loved the lobby happy hour and the common room. After a long hot day of exploring, it was always great getting to take an afternoon break in the AC with drinks and board games before going back out for dinner. It was also great to get takeaway and eat it at the common table and not have to take the food smells to our room.

At first I was a bit disappointed that the entrance was on a high floor rather than street level as we have had issues with elevator wait times elsewhere. However, we really didn't have much issue with it here.

Rooms were very spacious and included fine details that were thoroughly appreciated (nowhere else did I find a shower cap pack that includes an elastic)! Also loved the breakfast/hang out area with balcony and 24/7 free tea, coffee, water, soda, juice and even beer as well as snacks. Air conditioning was perfect - another important factor, especially considering the humid weather.

The room was not spotlessly clean. If you looked at skirting boards or grout, it was a little dusty or could use some maintenance. The fire alarm went off once in the morning waking us (and likely everyone else) up - it happens, but it was still not the best start to the day.

We were pleasantly surprised by this last minute find. Great location for SOHO access, lovely little park (with turtle pond) around the corner, bars and eateries, shopping and transport all on the doorstop. We could walk everywhere, including to waterfront to access Kowloon and harbour. Added bonus of the reception guest lounge area with 24 hours free refreshments and a free happy hour, a place to mingle with other guests at the end of the day or before heading out. Friendly staff. Room quiet and overlooked greenspace, and up the hillside toward the Peak, key vantage point on Hong Kong Island.

Unusual entrance, a little too discreet and confusing to actually find the first time. Room small but it was Hong Kong but aware from room description dimensions when booking.

Ideal location as friends lived nearby (so can’t comment on location to tourist sites). Very close to lots of cafes, restaurants and bars. Friendly staff and easy check in. Minimalist room but had all the basics needed. Didn’t check use or look at facilities but had a generous common area to gather by reception.

Slightly noisy air conditioner but eventually got use to it. Room was ideal size for solo traveller and large suitcase, could be touch tight with a couple and two large suitcases.

The room was spacious enough for two people. I appreciated the room's brightness and its home-like design. The ample closet space was a plus, as we stayed for 5 nights. Free beverages such as coffee, beer, and bottled water were provided. The staff were kind and helpful. I left a personal item in my room and only realized it two days after checking out. The hotel staff assisted me with my lost item, which I really appreciated.

The shower room's drainage was poor, causing water to drain slowly. If you enjoy long showers, you might find yourself standing in a small pond.

Lovely boutique Hotel in a great location in Central Hong Kong It was extremely clean, the rooms were spacious and well catered with tea, coffee, showering items etc. The staff were very helpful and accommodating and made us feel very welcome - sincere thanks to Ethel, Venezia, Marco, Evelyn and Nat

It wasn't really a problem as we were mostly out and about but there were only Chinese TV channels - it would have been appreciated if there could have been a couple of English channels (including a News channel)

This was our first time to HK and the hotel worked perfectly for us! We stayed in one of the suites and although small and compact it was perfect! It has a great decor and an easy friendly vibe! We particularly loved happy hour although we were able to help ourselves to drinks in the fridge throughout the day too :) the staff were exceptional and so friendly too! If we ever come back to HK we would happily stay here again

Only downside was the size of the room as it was quite small and the bathroom is situated right in the middle with frosted screens but as long as you and your partner doing mind that then there was nothing to fault!