Good Service...Good Food

Did not give extended checkout at half day rates for the 2nd day. Checout Time 12 Train Time late evening 20:15 I offered to pay some extra pro rata tariff. This facility will be an Add on for any Traveler. Do not book room for half day but can surely book for 1& half day.

Nice arrangements, facilities are good. Food was amazing. Staff behavior is good. Transport arrangement for local sight seeing. Special arrangement like - Birthday party, campfire, Guitarist was too good.

Overcharged. staff on call facilities to be provided. minimum 2 days needed to enjoy.

This was my second stay at The Fern Residency, Bhuj and trust me it would have been my last stay there. Stayed there for 4 days in total. The First innings was a forgetful experience (i.e. first 2 days) in terms of the facilities & food. same food served for 2 days at the breakfast table, nothing fresh at all. One could understand that the Hotel was around 20% occupancy during that time but the least they could do is offer good food. I was on a verge of checking out at this point. But the Second innings i.e. next 2 days the tables turned around. Kudos to Mr Venkat ( Manager in charge of the Hotel). He heard my grievances on all counts and made immediate changes to the settings. Everything improved (especially the food served)and I wondered whether am I in the same place. I travelled with my 69 year old mother and Mr Venkat took utmost care of her food indulgences. There were other guests as well and Mr Venkat took special note on the minutest of things causing trouble (if any) to anyone. He was also very very receptive to new ideas shared with him by myself and other guests to improve guest stay. I had decided not to come back but only because of Mr Venkat I would come back definitely.

Mentioned Above....

Good amenities and comfortable bed linen. Spacious room and good food.

Location not so good as it's right on the highway. Also housekeeping staff need to replace toiletries in the room- shower cap was not replaced

Cleanliness, food quality, staff , all were amazing. All Good

Improve your free wifi service. Traveling for work and every time we had to go to reception to get new slips for internet. We traveling for work need a modest speed of net.

The hotel is clean and has basic facilities. The staff is courteous and helping.

The room size is not good. The menu of buffet breakfast was a repetition on both the days.

staff were very friendly and attentive.

as it was on the highway, the traffic noise was disturbing throughout the night

The property is situated on the main road, It's just 2 years old but we felt it is brand new, Even the taps in the bathroom were scratchless. The breakfast was awesome with many choices, We had dinner also which was yummy, It was our wedding anniversary and they decorated our suite with red balloons. The receptionist Tribhuwan was caring and helpful, Rakesh in the Basil restaurant made the dinner special too, The food and service of Fern, Bhuj is awesome.

Lovely large spacious rooms. Restaurant is good, vegetarian spread, but limited dishes. Food quality is excellent.

The Staff ,Room ,Location , Food.

Desert items were negligible in breakfast. Elevator was out of order