The hotel was lovely.. the rooms were spacious and comfortable. Food was very tasty and the service and staff was very good.. the evening magic show and the live performances by the couple singing and playing the guitar was an excellent addition..the activities chart given to us during check in was a brilliant option and helped me planned my day for sightseeing..the gentleman managing the treks and activities was super helpful. The spa was good.. esp the lady who did the massage was excellent. My sr citizen mother enjoyed the experience and felt releif from her pain and aches. All in all, felt completely comfortable and at home, through our 2 night stay.. thankyou

Could have been at a hilly location so could have experienced the hills too

Lovely clean rooms surrounded by beautiful gardens, it was so peaceful. Such amazing staff - so friendly and always happy to make local recommendations/support your activities. The quality restaurant and live music in the evening really made the stay special, we didn’t want to go anywhere else. Great spa treatments on offer with talented therapists ready to help you relax!!

No big faults; probably the pool area could do with a little more love to make it as cared for as the rest of the hotel, but a nice pool is not the reason people visit this region !

I loved the room size and cleanliness.The bath rooms were clean and towels too.I loved the pool and the overall ambience of the hotel. The pool is very clean and made my trip very beautiful. The Coffee served at the hotel was always awesome

The food other than breakfast was not upto the mark,local cuisine was also tasteless and I thought it was not to Taj standards. The spa is quite ineffective with Kerala ayurvedic massages.

The atmosphere, the vibe, the cleanliness of the compound is amazing. You can have a plenty of after-dinner or early-morning walk within the lush green compund. There are some beautiful spots for taking great photos. Here they have domesticated rabbits as well; feeding them carrots is a next level experience. Breakfast was good with many options available.

Items in the dinner buffet were very limited. There could have been more options. Also the taste of the food (dinner) was average, which is not what you expect for a brand like Taj.

Location, staff, food, room and the property in general. Mr. Ujjwal, Mr. Abhishek and the entire team were so warm and made us feel so special from check-in to check-out. They went out of the way to make us feel the Taj experience one more time and we can't ask anything more. The local site-seeing recommendations were so good too. Special call-out to Raunu and Phool too from the Restaurant area for taking care of us so well !!!

Maybe a indoor kids play area for the future would be a good addition :)

We called Gateway 1 day before to understand mode of reaching the property. Gowtham from Gateway Hotel took care of our pick up and drop well on time, our room was already ready when we reached the property. Gotham made sure our check in and even check out process go smoothly. Thank you Gateway hotel and Gowtham for comfortable stay and handling all requests smoothly. Property is indeed beautiful.

The ambience , the raw habitat, the serenity, the staff and their attitude, the coziness , nestled in nature. You are.made to feel you are a guest in someone's home and everyone around wants you to be happy and comfortable. Everytime any member passes by wether gardener housekeeping staff or pantry staff or security or managerial personnel you are always greeted and for those few seconds you pass them you are the focus of their time although you may need nothing. It's formal and informal both at the same time. We loved the first 5 days and went onto extend by another 10 days because this place does not give you any reason to leave them and choose to go someplace else. You would love to continue as long as you possibly can.

Wi-Fi can be much better

its nice and green property. there are a bunch if rabbits and ducks for the kids to keep the busy. the rooms were nice and clean

the swimming pool tiles were broken. the food is not upto the mark. breakfast buffet was quite underwhelming.

The property is amazing with all the amenities and incredible hospitality. Will definitely visit again.

Food needs improvement. I would say it is a 6 right now. We have been to other Taj properties and the food is always between 8-10.

Beautiful property with lovely green spots all over. I havn’t seen so many butterflies in ages. The room was large, with a lovely green view and beds were comfortable. AC worked well and water pressure was adequate. The food here was really yummy- breakfast was extensive as well as their dinner buffet. Their room service was also excellent. We travelled with our dog and the staff made sure all of us had a wonderful time. There were other families with dogs who also looked comfortable. Our dog had a gala time and we could eat with him near the pool and outside the resturant in the garden. They prepared food for him without stress and were even ready with a dog bowl for him. For sightseeing they gave us a handy map with all the key sights which was helpful to roam around. All the staff from the porters, lobby, housekeeping, resturant, spa were cheerful and polite and unafraid of dogs.

Nothing at all.