The property is fairly maintained and clean. The staff is very helpful and polite. You get good service for fair amount of money

The restaurant staff must speak good English at least for international customers. I had few international colleagues with me and they had difficulty talking to the restaurant staff. Outside of the property premise is little dirty. It should be maintained just like the inside of the property.

AMbience and service are good

Rates of standard MRP items available in the room are also hiked (much beyond the MRP rates) with no reason. Also, can facility available is also very costly when compared to the rates at Durgapur town.

Location is good. Staffs are welcoming. Breakfast options are plenty.

They delay services sometimes. They don't have shower cubicle and one has to use bathtub. The bathtub is difficult to access for people with disabilities.

The hotel is exceptionally clean and hygienic. They r following covid protocols to the T. We found everything to be in order and everything ready at the blink of an eye. We had ordered meals for my infant daughter which they sent as complimentary. It was a very nice gesture. A superb special stay, with Amazing food and buffet had so many options. We did not face any challenge to feed our daughter, thanks to the super helpful dining staff. We would like to visit soon!

The pricing seemed a bit on the higher side, which is d only downsode. And d pool was closed, thanks to covid.

Vert convenient location. Its a standard business hotel that meets the expectation of the standard traveler. Though the breakfast was again standard, some fresh thinking is required

Nothing as such. Breakfast could have been a bit better

Property was exceptional. Everyone excelled our expectation, right from reservation to front dest to house keeping to F & B. Suraj and his team in F & B needs a special shoutout. Overall great stay.

breakfast and Location excellent.

The AC of the room was not functioning well and they charged us triple occupancy but the room alloted to us was really small so we didnt have comfortable stay

Lovely staff, great food with exceptional breakfast buffet, very clean everywhere, nice room very good small gym. Very good experience.

I can't find fault with it.

Rooms, shower, amenities, restaurants, f&b quality, service, staff, all was top notch. Keep it up team Fortune.

Nothing to dislike about this property.

The management was too good. We were greeted by the awesome hospitality of Mes Ritu at the reservation. We had wonderful experience at the restaurant with the lovely food served. Special mention for the Chef Manas and the Executive Chef for making such tasty cuisine. The food was really awesome.

Bit overpriced