We liked the resort form the moment we stepped in, the staff were extremely cordial. In every corner of the hotel (except the Matrix Bar), we found trained staff always present and greeting you with a genuine smile. Both the restaurants we tried were really nice, the Asian and the Indian - Patra. Food was good and we had truly fine dining experiences. The rooms were really nice, spacious and well ventilated. We extended our stay by one more night, which tells that how much we liked the property. The Spa needs a special mention, my wife tried it, it's a large format spa, I had never seen such a facility before in any resort before. I was told that the therapist was extra-ordinarily talented and trained, who knew her job very well. We also enjoyed the lobby and the golf course views.

The bar and the bar tender. Not well trained staff, seats are not comfortable, there was no complimentary chips or anything to go with the drinks, no happy hours and the options were limited. Also, we could have given a better room as the resort was empty during our stay, they didn't offer us the best room, when they had the option for that. The coffee was not that great in the cafe.

Inclusive breakfast in Cafe Resto is excellent. The staff is very helpful. The chef, Jai, was very attentive & open to improving on suggestions. Server Rahul, Kumar & Kailash went extra mile to make our time there comfortable. Chinese restaurant Ano-Tai is absolutely heavenly in taste & presentation. I wish I could say the same for their Indian restaurant Paatra. Very disappointing. Italian was very nice.

The towels kept in our suite on arrival were not clean & had oily as well as lipstick stains. The corridors were all so hot in lack of AC. Don’t know why they were not turned on.

Breakfast was very nice, Location also very good.

The hotel still uses some old equipments and materials. Like one of the evenings we found the towels replaced to be quite old. Another day we asked for an Iron with Ironing Board which was practically a damaged one and not functioning which we got replaced. And the replacement also was not great.

The whole property is excellent for anyone who loves to have a calm vacation. Staffs are so friendly and food is delicious!!

Wifi is quite poor and the IT guy from the resort said its an issue for Iphone users. The wifi signal is weak and often get disconnected to any IOS device. With my windows laptop it worked well.

Spacious rooms, beautiful surroundings, sumptuous breakfast, warm response from front desk

Warm water was not instant.. Had to call Housekeeping twice to address the issue. Locker also had issues of getting jammed as experienced by our friends in some roons

Breakfast spread is nice but very repeatitive in terms of options. We stayed 5 nights, and only minor alterations in 25% offerings in breakfast.

Price is on the higher side for business travellers.

I liked all the facilities. They are several restaurants, Indian, Italian, International... Breakfast was perfect and the staff so nice.

The internet sometimes was not working very well.

Breakfast was decent and not the best as was expected. Services were very personalised and every request made was accommodated. Quality of food and preparations were very nice.

The breakfast options could have been little better.

Everything was nice, staff was quite cooperative, ambiance was admirable, silence in hotel makes the stay very comfortable.

Only thing is their food is costly but tasty. If they reduce this cost a bit it will be best place to stay.

Everything. The artifacts,around the property,the look ,the whole ambience,the room,housekeeping,the food and all the works

I think staff needs to be trained