After a hectic holiday in Shillong, we were looking for a quite and comfortable place to unwind and the hotel provided us with just perfect environment. With the warm decor, highlighting the NE India’s heritage, the hotel provides a very calm and comforting stay amidst the hustle bustle of the city. Loved the restaurant but icing on the cake is their coffee shop which provides an amazing variety of tea experiences. Would definitely love to stay here again.

The road outside the hotel is undergoing renovation leading to traffic congestion. Also a waste water drain which flows right outside the property gives out an unbearable stench, though it doesn’t make its way into the hotel.

On my vacations i like trying local boutique set up rather than usual big chains. I was not dissapointed at all. Liked many things about the place. To start with extremely tasteful interiors warm and rich, yet uncomplicated. Lots of warm color wood, well polished, designed with local craft. Really liked the restaurant and the cafe, again everything was classy and felt as if lot of designing thought have gone into it to make the experinces classy. Not an overwhelming menu but great food. Warm and polite staff, probably the most critical element to make a difference to one's experience. Appreciate Tanku's efforts and lady's warmth at the front desk. Wish I remember more names. BIG THUMBS UP.

Breakfast spread can be slightly better and so could they do by rotating menu. They should think about covering the drain right in front of the hotel which does not give a good feeling while entering. They can have an Innova for transport. Single dezire do not do justice to the class and often occupied.

Good quality hotel, clean, valve for money, good food at restaurant.

Rooms were not ready even at 3. One room allocated was not cleaned despite other rooms been cleaned ( there were no guests waiting) Communication at reception is poor Wi-Fi bad Morning checkout ( very early) no one at reception. Then it took 40 mins to find restaurant bills to complete the process. Looks like reception staff are not trained

Wonderful hotel and restaurant ambience, quality of food served at restaurant or in room dining is very good and one of the highlights, it’s a pity our stay at Guwahati wasn’t for a long time but we would definitely stay here if we come back to Guwahati in future..

Pricing on rooms could be more competitive and offer more deals / discounts.

The location and the warmth of the staff members were fabulous. It’s a wonderful brand and I am completely satisfied.

Nothing as such. Just that the surrounding area of the hotel is undergoing a lot of infrastructure development works. This is a major challenge as this not only creates a lot of noise & dust but makes the already busy area all the more congested.

All the food that we ordered and had was good and the dinner had a lot of options, room was very comfortable and the service was superb.

The room had a weird smell when the AC was switched on, and had to use room fresheners. Breakfast had very limited options considering the overall price. Overall its on the expensive side.

Location- In the centre . Lot of restaurants are nearby. Chk-in & Chk-out were fast n smooth Breakfast is ok. Room and Bathroom were sparkingly clean. Excellent water pressure in bathroom Staff were exceptional. Especially receptionist Ms.Anitha helped and guided me and also arranged cab from her phone . Tasty foods and varieties of food available for lunch n dinner Highly recommended for all types of travellers. Will come again definitely

For such a high tariff and standard, number of items in breakfast was limited. Smoking were allowed in dining area. NOT AT ALL GOOD FOR A STAR HOTEL.

Loved the overall ambience and decor of the hotel using local wood, rattan and local artists work. I have stayed many times in their Shillong property, this one just exceeded our expectations

Location wish it was closer to airport, will recommend and come back again

Comfortable rooms. Friendly staff. Good food and service

Location. Too much of construction work going around and outside is very dusty

Liked the esthetically done up decor of the entire hotel and tasty food.

Food is extremely overpriced and surrounding location was stinking due to open canal. Breakfast spread was a little dissapointing.