It was a very Good location with all facilities......

We were made to wait for a long long time after our Arrival. This is inspite of informing them of our early Arrival. We found that in front of us a number if other Guests were being given vacant rooms. But it took a long time to allott us the room. Simply a Disgusting experience. Had they informed us earlier , We would have chosen a different Hotel.

Neat and clean with charming faces at the front office.

The TV in room No. 818 was non-functional. Despite reporting the matter no action was taken, though I was told that maintenance team will do the needful. Also I asked for a empty coffe mug which not provided despite the lady at the other telling me that she would sending it. This type of service/attitude at a star hotel is not called for and needs to be addressed at the earliest and the employee responsible for this should be given a stern warning. Action taken may be intimated.

Awesome service provided by radisson I had travelled a lot all around the country as i was in hyderabad for long time and i visited lots of hotels but radisson is having some more focus on the guest needs as well as there staff are totally amazing specially kamal in housekeeping who always care to every guest i dont lnow how is managing the all stuff and there staff are also happy with him thanks to the hole team of hk to make my stay more comfortable and memorable

Hotel is well placed with all modern facilities enabled. Overall a good experience.

There was a conference scheduled on 27th Jan. The hotel could have arranged for the breakfast for in-house guests at a separate area. It was a crowded lobby during breakfast hours with too many people moving around. Looked a bit messed up.

The front Desk staff was most courteous and helpful, commendable job done by him to arrange an alternative swiftly! In fact got a better deal at Grand Hyatt close by.

We had booked the 3 room for the top management of our firm, on arriving, was told no bookings showing, then told will arrange another place at an extra charge, the front desk was most affable and courteous! But the question is, why were our rooms given to another person/s? That makes the experience bad after a day in meetings etc. Feedback for the app- in the even the rooms are given to someone else, atleast inform the person booking of the same, rather than a shock on arriving at the Hotel!

the food at the property is really nice and good value for money.

wait time at reception was almost 2 hours even after requesting for an early check-in days in advance and was not even offered tea, coffee or water as courtesy to the guest waiting at the lobby area and didn’t bother to give the rooms until we went and followed up if rooms were available or not.

Lovely location Staff was good.

Except the people who manage booking. They cant act like Govt office employees. They ask everyone to wait for 10mins even though its a small thing. They denied early checkin, later called up asking if i was coming. No internal communication i feel. Made me wait 30min even after 2.30pm Smoking Rooms are good Rest everything is amazing Buffet is great too!

I liked Location, Hospitality of Santosh and Shiva services in Restaurant section. Housekeeping staff are also very efficient and helpful. Value for money as it is closer to all the client locations and offices with very good and courteous behaviour of the Staff.

Rooms look bit old with dull painting and luke warm water

There were many varieties of dishes. all were nice but the chicken curry was not up to the mark it lacks taste

The staff at the Reception lobby took nearly one hour to allot the room the reason was unknown. Except for this, everything was fine.

location

it’s the issue with checkout , as I was check in mid night 1.30 pm requested reception fir Kate checkout the receptionist accepted , when it’s cones to checkout day the guests relating manger not friendly service she acted and promoted every hour is chargeble