The Oberoi hospitality is amply evident in how responsive the staff are, always attentive to your needs. The location is on the main Amer road, and yet away from the din of the city. Room is well appointed and comfortable. The park out front is a nice open area for children to play in, although we couldn't fully use it because of the rains.

Surprisingly the food quality was quite poor - not something you'd expect from the stable of Oberois. Unfortunately if it was just one instance, we would have passed it off as an omission. But on every occassion food was sub par, and at times just poorly prepared. I relayed the feedback to the hotel team as well and they were profusely apologetic. While I appreciate the humility with which they took the feedback, the heart of the matter is the taste and culinary finesse which was lacking.

Hospitality. Amazing staff. Out of the world service. Always going out of the way to ensure comfort of their customers. Thanks Kevin for accommodating our request for late check out despite being fully sold out that day. Fantastic location. Keep up the good work going. We have been to multiple hotels across the world but never felt so much pampered and at home as we did during our stay at Trident Jaipur. Once again would like to thank the staff of Trident, not one or two staff but all of them without exception. Thanks for making our stay so memorable. We will surely come back to this property only because of the staff and the hospitality they extended.

The property is very old but it's very well maintained.

The Trident Hotel sits opposite a lake with a road and promenade in front. Nice to wander along and buy souvenirs. Our room had a nice view of the lake. The staff were extremely attentive. The swimming pool was lovely. Very comfortable loungers and always some available. Star of the show was the excellent breakfast. As an English couple two weeks into our India’s trip the breakfast spread was a real treat. Bacon, eggs, sausage for husband, lovely homemade yogurt and lovely dried and fresh fruits and nuts for me. Also excellent pastries. There was lots available we didn’t try but surely the Trident had a breakfast for every culture.

Only small issue was that we like to go out for food for lunch and dinner and the area was low on choices that suited us… mid range, air conditioned restaurants with nice decor. This isn’t the Trident’s fault and the one evening meal we did eat there was lovely. But if you are looking for somewhere else we think The Rainbow is only close option. The Tridents restaurant and drink menu is a little pricey. Wasn’t crazy about bird proofing nets over pool or outside window but guess needs must.

Everything. Right at the entrance with check in and getting your room, the whole staff made us feel welcomed. Check-in was smooth, easy and swift. The reception desk came all the way with us to the room and gave us a good information on where abouts of different services, and timing of the hotel. We went to pool right away, which kids enjoyed the fullest. Here Amit took really care of us very well. He was attentive to all our requests with a board smile on his face. I noticed the same behavior from him to other guests too, which speaks volumes about his commitment. As it was raining we decided to have dinner at Hotel restaurant only, after some indecisive moments we choose to have buffet, which looks restricted in its choices, but that was only our mistakes. As at the table Aditya gave us possible others options from the live counters as suggestions. My daughter found some dishes little too spicy, and even before I say anything, Aditya took it up and made an extra serving especially for her. Too our surprise the chef came to the table to make sure the dish has been received as intended. Aditya had really saved the day there for my daughter there... More to that, the room amenities, WiFi, comfort in the room, are exceptional. Apart from Amit and Aditya, everyone else were also very friendly and welcoming. We only had a stay of one night but wished it could have been more...

Almost nothing

Lovely luxury hotel Very friendly staff who were helpful and attentive throughout. Special mention to the manager on our floor sauvandeep I think was his name who even bought a gift for staying with them at the end of our stay. The pool area and gym is very nice they also have a ping pong and snooker table. Excellent location in between amber fort and the centre of Jaipur overlooking the lake and the water palace Rooms were really comfortable good air con, ample English tv channels. Good breakfast and 24h room service Nice gardens with birds in Would recommend to anyone

Nothing

The service is essentially what I book Trident Jaipur for each time. The staff is always exceptional and honestly makes the slightly old architecture great to be in. The floor managers and staff are extremely attentive and so helpful while making it not too suffocating. I must commend the 4th floor manager on this stay who was so kind to provide me a complimentary drink for my cold and fever and rush to get medicines when I was super sick. It is always a treat to stay at Trident Jaipur for that very reason.

The property and rooms might benefit from a slight renovation, especially the restaurant.

All Staff and reception extremely helpful and attentive. Chef and dinning room staff were particularly good. They packed a complimentary light lunch for our long journey to Jodhpur. Very good of them. Location opposite jal mahal, close to amer fort very convenient. Doesn’t take long to get to the old city. Extensive grounds and garden beautifully maintained. Free WiFi was quick. Bathroom clean. Good toiletries. Room comfortable, very clean. Puppet show in the evening very entertaining. Some nice local eateries along the road - although you will need a car to go to them- these are really good value for money and very tasty food. Hotel restaurant a little pricey but good food. Hotel policy said not to give gratuities to individuals . We thought this was a very fair and good policy. We did not feel under pressure to tip every time. Left a thank you tip for all at reception when we checked out. Goodbye gifts a sweet gesture. Would definitely stay again and highly recommend

Breakfast started late. Shop in the hotel lobby extremely over priced.

From the time we checked in untill check out plp were so nice and curtious and everyone made us feel so nice and comfortable from chef Monica to the waiters sahil and asit and the front desk staff and the housekeeping guys who were so kind to arrange a soap bar which was misplaced. I have stayed in trident mumbai marine lines and it was a disaster but jaipur trident staff are excellent u get the best customer service.

The property is quite old just needs a little remodeling and need more options on restaurants in the hotel.

+Breakfast: EVERYTHING at breakfast was delicious !!! Some hotels have a huge range of items and nothing is made with much care. At this hotel, there are so many options AND all of them are really good. I can’t believe how good their breakfast was. +Staff: The staff is painfully kind and nice. They give you the feeling that they truly care about you and I believe they really do ! We stayed in another famous hotel in Agra and the staff was quite pushy and demanding five star reviews which was very off putting. Here at Trident, there’s nothing like that. Almost everyone spoke very good English which was surprisingly rare in Indian hotels. +Swimming Pool: Swimming pool was spotless clean with so many beds around it. +Design: Their lobby is really cool. The design and decoration of the whole place is a work of art. It felt like a travel in time to an era where flowers and wood are the main decorative items. +Rooms: Our room had a lake view and it was worth EVERY PENNY that we paid extra for it. This hotel is a dream come true, specially as a romantic hotel. Their rooms are not super fancy. They give you a cozy and warm feeling of being home. Yet, they look stunning just to look at. +Shows: They had live performances such as puppet show, lac bangle making, and Rajasthani Dance.

-If I want to say something negative about the nature of this hotel, it would be the fact that, the entrance door opens to a very crowded road with high speed vehicles.

Very comfortable hotel. It's large, but not too large, so it still has the charm of a boutique hotel. Staff were extremely attentive. We were met by a staff member in the lobby and invited to check in; no queuing. Breakfast staff were also on the ball, providing top service. Our room was close to the breakfast room, but there was no noise issue. The hotel is on the main road but there was no road noise. The room was cosy and the beds comfortable. Location was very good: facing a beautiful lake and only a few minutes to the bustling old city, but pleasantly distant to have a bit of calm. Breakfast was good, with many options and many a la carte items. I particularly liked the unheated swimming pool, although I was probably the only one to swim in it. It was 30 feet long and perfect winter temperature: about 13 or 14 degrees. I also liked the little smoking area outside from the bar. It was a little noisy from the street, but it was very pleasant to sit in the sun and smoke a post breakfast cigar.

Nothing to complain about. Perhaps a power point on both sides of the bed would have been convenient. But this is the sort of hotel about which, if you have anything to complain, you had better stay home.