It was family friendly and staff were supoer friendly and courteous. I really enjoyed dinning there and having a couple beers in the bar by the second floor. Super close to the airport which was what I needed. Standards were high enough, I refused going to cheaper places because I needed somewhere safe and clean for my family, and they met my expectations for having spent that extra buck.

Not much to do around, it didnt bother me because all I wanted was a clean and comfortable bed to change flights between days. I had a stroll around, I was back in reception in less than 10 minutes. No biggie.

The hotel is very well situated, only 20min walk to the airport/5min by taxi. Its likely the best hotel close to the airport, good price for value for foreigners especially. The room/bathroom were very clean. Not much to do around but its perfect for overnight stay between flights. The restaurant had also a large menu and we could find vegan options (in menu and on request) for dinner and breakfast. We also had a special menu and a beautiful free cake for Valentine's Day. Thank you!

I stayed at the Ethnotel four different times during my most recent trip to this area of Asia. Because its location is so convenient to the Kolkata Airport, it worked brilliantly as a hub to come back and forth to. The great hotel staff were easy to communicate with, always helpful, and exceptionally kind. A special shoutout to Mr Joy, the hotel driver, who was always able to spot me at the curb for the airport to hotel transfers. Although technically across the street from airport, this isn't anything you'd want to walk since the road is pretty circuitous. You need to arrange a transfer. My rooms were always immaculately clean with strong a/c and good plumbing. Decor wise, yes, the rooms perhaps need to be updated, but the price is right and everything worked. No complaints whatsoever. Room service was good as well as the buffet breakfast in the dining room. I was pleased with everything and everyone here!

Comfy beds, ample pillows of the right firmness. The front office manager & reception were excellent - attentive, helpful and quick. Well done! Breakfast was tasty and the restaurant/floor manager was efficient too. Newspapers provided at the door in the morning.

There were not many people (7 including us) yet the restaurant staff were not attentive. We had to ask for coffee thrice. Food was not replenished. It took the poor floor manager to nudge them repeatedly.

The staff were unbelieveably friendly. My luggage was carried in from the taxi, I was given a glass of lemonade whilst checking in and everyone was so friendly. It's a couple of minutes taxi drive to the airport terminal and the hotel arranges the taxi.

I can't fault this hotel. Hotels in India are different from european hotels and whilst they may not have as many facilities, the welcome and friendliness is amongst the best I have ever experienced

After having an issue with Indian customs with our baggage (they took our bags) we needed to stay close by to the airport to be able to retrieve them before traveling to our destination. We stayed here for two days while waiting. Grateful for a 24/7 restaurant that provided food. Nothing overly flashy but it provided exactly what we needed for a couple days before we got our bags back.

Not a fault of their own, but my first time in India... hotel is on major road and given Indian driving styles, you'll hear car horns honking all night long. Good luck sleeping.

Front desk staff Miss Vaishali and Mr. Kaushik was very helpful. The amazing service they gave my family and the hospitality they showed towards my family was outstanding. My wife was sick and she was unable to walk. I called them for a wheel chair before entering the property and they even arranged it for me. Didn’t even hesitate and didn’t even ask a single question. Also i would love to appreciate Mr. Avijeet who helped me with the wheel chair to assist me and my wife to the room. Once again great hospitality showed and Kudos to their efforts. Thank you guyz you helped me alot that day.

The location is near to the airport and airport pick up service.

The foods need to be improved. Even after requesting spice-free foods for the baby, they did not provide them. However, the booking staff agreed the request.

It was my wife’s and my first night in India from New Zealand, so we were nervous about what to expect. The staff were friendly and picked us ip from the airport and stayed in contact with us. The facilities were clean and tidy.

The price of breakfast was quite expensive, in comparison to other places in Kolkata, but we enjoyed the meal.

We came to the hotel straight from Burdwan and everything was fine as planned from 17th April to 21st April. All the staff was good and the Laundry Man, Mr Prakriti Mandal was excellent in providing his services to us. The staff in the restaurant, Mr. Niladri was also very much helpful in selecting the different dishes and presenting it to us.

We came to the hotel straight from Burdwan and everything was fine as planned from 17th April to 21st April. However, I have checked out 2 days prior to my earlier booking and I did not receive any refunds for these 2 days from the hotel. This was not well received by me.