Each and each every member of Roland Hotel , kind , caring , thoughtful , support me organisation the skill requiring in India from there in the Hotel, Welcoming is a start there is no end to ask. I had delayed flight from London ,so it longer time for my body . I arrived safe and comfort like home. after reseted stay the first day was excellent ,joyful with all members , they. supported me getting an India sim phone card the next I was visiting Mother house they show the correct way of transport the same day , My body was taken the long jetlag , The next day I stay in there for rest ,they noticed I am unwell ,they made sure I took good food in time the cooked fresh and even for correct medicine the I took in time front desk is excellent kind ,gently, They made me fit by evening here I am typing they our humble and caring, Clean and food excellent , in 30 years of My having my visit to Calcutta the organisation is lead by GM Leads with quality service with strong positive bond happy stay which Role is Role for all customers I come again from England still Calcutta has warm charming people Of Bengal inborn You stay here you know Calcutta I can not say more , come enjoying the Stay in Roland Hotel Michael 🌈🎉👍😂🙏🏻

NA

Pretty Nice Stay at Roland Hotel. The Room was Good enough size along with Bathroom and Wardrobe. They Have a Shower area in the washroom which is clean and they also have a Mini Bar Fridge in the Room which is filled with extra water and soft drinks to have at your discretion but they are payable. The Most Amazing part of the stay here was the included free breakfast which was Fabulous and Exactly the right amount of Items for a Travellers Moving Routine. Overall i would recommend this Hotel with a Rating of 4 out of 6 Stars

There was not anything to dislike

Excellent breakfast - liked the fact that the breakfast varied daily. Very courteous staff who promptly attended to any requests and sorted issues I had. The rooms were clean.

The rooms could have done with a bit of maintenance - there were calcium deposits on the tap and other fittings that made them look dirty; there were exposed wires in the bathroom

Clean room and bathroom. The staffs were friendly as well. Its a quiet neighborhood and walkable to the nearest bus stand. Hotel is around 300 meters away from Minto park.

The hotel sent me to a nearby property called "Emerald Suits". Although I booked for Roland hotel they said my booking is for the emerald suits which is a guest house part of their hotel few meters down the road. Apparently guests are not allowed here which is strange. I booked for 1 room and on booking.com it was mentioned 1 room - 2 people but while checking In they note down the number of guests. So bringing someone later is frowned upon.

Things I liked about this property were the excellent location, hospitable staff, value for money and most important of all - the one and only Babu bhaiya, who would go beyond the call of duty to make my stay as comfortable as can be. Of I had any problem during my stay, I could make a request at any time to him and he would immediately do the needful and always with a smile. Hats off to him and all the other staff (front desk, security, etc) as well… as this is one place where the hotel team is exemplary in its customer service.

The property needs a bit of renewal as wear and tear is catching up as time passes

I really loved the service of Manager Meghna and also the care taker at the emerald suites. It was truly a relaxing and beautiful and easy time and experience I had with this amazing place. Clean room and toilet. Comfortable bed, pillows and blanket. Humongous TV with all the channels you can ask for. Just truly amazed.

It would have been nice to have 2 chairs in the room instead of one. Otherwise everything was great!

Babu the caretaker was very helpful throughout. Nothing was too much trouble! What a great guy. Friendly and hospitable.

After few searches in the internet, i decided to book Roland Hotel in Rowland Road in the uptown Ballygunge area (South Kolkata) for my 4 nights stay. I will say, i made a great choice. The location is quite central with major south Kolkata attractions within 5 kms radius. The rooms, decor and all other facilities in the hotel was very good. The overall facilities will give u a proper 3 star facility hotel. To speak about the hotel staff, all were very well behaved and professional with a personal touch. People from security to housekeeping, everyone was very well behaved. I want to give a special mention and thank you to Ms. Meghna and Mr. Ranjit Chakraborty for their reception. I will comeback to the property in my next visit to Kolkata.

I recently visited n stayed roland hotel and had a fantastic experience. The staff, especially was incredibly helpful throughout my visit. The customer service was top-notch, and I felt well taken care of from start to finish. I highly recommend Roland hotel to anyone in need of smoothness and peacefull visit, helpful staff, and an overall wonderful staying experience.

The hotels are placed in a quiet, safe area with loads of restaurant and shopping options nearby. The hotel we/I stayed in was quite clean, hot water was an option, tv worked, and the service was good. All of the staff were very kind, respectful and service-minded.

It was a little confusing that we were moved to another hotel than Roland. Luckily the Emerald Suites (they hotel they placed me in) had a fine room.