The location of the hotel is the key point. I was able to visit Kalighat, Minto Park, Victoria memorial etc. and near by malls as well within a radius of 7-8 Kms. About the hotel, right from reception, staffs were very cordial, helpful throughout our entire stay. In addition to that, the adjacent restaurant has got everything we needed. I made an ad-hoc request for chicken stew, which was not in their regular menu. But to my surprise, the chef prepared just for my kid. It really touched us.

The only thing annoyed me a bit was the wifi disconnection for a while at the beginning. Otherwise, I have nothing to complain "I didn't like".

I liked the location of the hotel. The room was well organised and all necessary things are well placed. It was neat and clean

The wifi service is not at all reliable. I kept on asking them to fix it, but had no luck. At the end, around at 9:00PM, they said it's already night, can't fix it since the technicians are not available. It badly impacted my office call. The room service guys are asking for tips for every time I ask for a service. Even for an extra water bottle, the guy came asked for tips. This was annoying.

I liked the room Cleanliness, staffs were helpful, there were some stains in the blanket, when I informed they change that. Breakfast was moderate, liked their kochuri and alur dum most.

Most of the time ola and uber drivers drop off a bit far from the hotel cause the hotel is placed in onr way road.

Folks, this is a maintained space where every part is hygiene and well kept! Most places are in a mile distance

In complementary breakfast time, a steward (waiter) who’s typically there everyday is really obnoxious and don’t want to cooperate. Wears a spectacle

Staffs are very nice and helpful. Location is in walking distance to Kali Temple and ATMs around the corner. Easy to get local transportation.

Towels were not that bright clean and very old. I had to made a few requests.

Extraordinary Staff. Very helpful and professional. Special thanks to the Restaurant manager and front office incharge.

Linens need to be changed. Room service menus to be improved.

Location is perfect, safety as well. The staff were very kind.

Breakfast was terrible, only Indian food.

Everything is good.

Unexpected the waiting time at reception. Maybe my timing is wrong And in the website, it was provided there are hotel cabs. But hotel cabs are not available

Good stay, good staff . Restaurant needs to be improved, in terms of menu, serving and behavior of the staff.

Restaurant needs to be provided...as mentioned.

decent rooms, good food and accessibility to the temple

cleanliness can improve, quality of towels needs to improve