1. Location is ideally located, neither close to the congested city traffic nor too far from shopping locations. 2. The pool is very well-maintained and was loved by my kids. 3. The dining area is cosy, and clean and the servers are great. 4. Food is excellent. 5. Rooms are spacious and very well-kept.

Only two things: 1. Bathrooms need maintenance 2. We had asked for a packed breakfast since our flight was early in the morning. We were given just one sandwich for 1 adult and 2 kids.

Great atmosphere and environment. Friendly staff willing to take the extra mile to please the guest. Breakfast has a wide variety of Veg and Non Veg. Idly and Thosai is superb with thier sambar. Vadai is outstanding. Great authentic experience. The floor manager walks the ground and talks to each guest during breakfast and arranges what the guest request. Ms Kala a name to be mentioned exceeds your expectation. All in all it was a great time spend at Madurai Poppys Hotel.

Nil

Check in was done nicely with one Ms Manimala a front office lady staff,whose courtesy is exemplary! But the issue was there was a debate on single or double occupancy.In case if booked for double occupancy and the other partner is not able to accompany,the hotel has to consider the request in a pragmatic way and not in a legal way! At last I was a victim and had to pay for double while i stayed single in a Suit room.Quite undesirable

Check in could be better for reasons stated earlier. pl refer the previous para The hotel should respect people booked thru booking.com and be pragmatic and user friendly.

Service was great. Attentive staff. Energetic, enthusiastic and polite. Everyone we encountered, who was working in Poppys Madurai, seemed to want to be there. Ample sitting area at the lobby. The rooms were massive!. The bathroom was equally massive!

I understand that it is post-Covid, where most hotels are barely opening after having suffered a long and severe down period causing financial constraints, but, to say it as it is, the hotel does need some repair work. The rooms need some maintenance work, particularly, flooring. All the equipment were working fine, no issues with that. Needs a gym.

Staff behaviour that to the lady at reception was so kind

Mirrors in the bath room and living area should be changed since it's faded Break fast option was not up to mark Since long time ,the filthy smell at bath room continues especially 3rd floors,I'm noticing since long time

Neat, clean. Large room size. Well furnished with wardrobe, small well-stocked fridge. Excellent lighting in the room. Sufficient amount of toileteries although I used my own. Seamless check in & check out. Good breakfast spread. Friendly staff. Very responsive. Excellent place to stay.

All good.

The staff, facility the room everything was good and maintained good hygiene. The complimentary breakfast was also good.

The dinner we had was not good. The soup had a burnt smell and there was no salt in the chicken biriyani we had.

staff are good people, decorated lobby & reception, room is spacious, breakfast is good

twin beds joined together to make a queen bed. Bathroom is not ventilated properly, need some carpenter to fix the lock

Overall good experience with family. I would strongly recommend this place if you don’t need to stay to close to city centre.

Bit distant from city centre and Meenakshi temple(20min)

Good breakfast spread. Special shoutout to the staff - they were always helpful and responsive and made our stay really comfortable.

It's a little far from Meenakshi temple, however that was blessing in disguise since the whole Madurai around Meenakshi temple was flooded while we were there.