Helpful staff, let us check in early when we got off the overnight bus. Clean rooms.

Mangalore! Just a place to pass through on your way somewhere else.

The facility is located close to Central railway station and KSRTC bus stand. Some attractions are nearby while the beaches are a bit away. Mangaluru city in itself is very clean, relative to other places in South Karnataka and Tamilnadu. The hotel room as well as the corridors were nice, spacious and clean. The bathroom floor needs abrasive cleaning, for it was a bit slippery. The buffet breakfast was good. The support staff were helpful. Stayed for one night in March 2024.

Some light switches were faulty. A TV and DTH connection is available but you cannot view anything because the service is not paid by the facility hence inactive. There is no TV remote. The staff at the reception desk need intensive training in hospitality etiquettes so they can be pleasant with customers.

Great place for our 3 day stay in Mangalore. It was basic but clean, quiet, safe, and comfortable. The staff went above and beyond with a couple of extra requests we had. The place is situated within an easy distance of the markets and the centre of town. The breakfast was nice homemade, south Indian style food. The room was large, the bathroom was clean with a good hot water shower. We were happy with our stay here.

It suited our needs perfectly. There was nothing to complain about.

Breakfast was excellent. Room was clean and spacious.

Bathroom Slippers could have been provided. Getting the TV to work involved more than normal effort. Reception had to be called verytime we needed to play a channel. AC switch was not marked so found out through trial and error. Likewise, in the bathroom, some indication of how to get the shower working could have been provided. Cell charging points on both sides of the bed could be provided. In the bathroom, there is no space to put your toiletries and other equipment and the counter has no space around it either. While initiating booking, had put in a request for a couple, but the booked room showed only single occupancy and had to pay an additional amount at the hotel. That should have been avoided.

Nice experience. Staffs are so friendly in manner. Lots of parking space. Breakfast served are very delicious & unlimited. Room is very spacious with clean , provided with coffee,tea complements. Room service available. Lift is working, bathroom is very clean , provided with soap,hand wash liquid,shower gel ,towel & heater available. Worth for money 👍 ⭐⭐⭐⭐⭐

Nothing. 🤗

I stayed at the Horizon for four nights and everything went smoothly. The staff was very friendly, welcoming, and worked hard to maintain good living conditions for the guests. The location was along a well travelled street, but I never noticed any excessive noise in my room. The room was very nice with a comfortable bed. During my stay, I had no problems with the wifi and I was able to use it frequently without interruptions. I would definitely not hesitate to book here again should I return to Mangalore.

The property is located in city centre and a very convenient location.. easily accessible to anyone . Staff’s are very friendly and polite..loved their hospitality and service.

There is a definitely parking issue has the space is very compact.. Teams should have local travel agents detail’s available… it helps the customer to get the cabs facilities easily..

Good breakfast. A nice clean room.

The tel number that you get for the hotel when you complete the booking is not the hotel's telephone but a tel number of the office for their hotel chain. However, it is not mentioned anywhere. When you ask the taxi driver to phone the hotel (because they don't know where the hotel is) they cannot get through but receive a long automated reply and never get connected to the hotel! So getting to the hotel when you arrive in the city could become quite a challenge (like it was in our case).

Clean, spacious, good location, good breakfast, friendly and helpful staff

the reservations people were a nightmare to deal with and even though I explained to them why I couldn’t make a prepayment (I was travelling on a train) and they had already accepted it was ok for me not to make a prepayment and the customer care consultant had said she would put a note to that effect they still cancelled my booking. 10:00 pm I arrived to find my booking had been cancelled

Was a huge room and very clean. Close to restaurants. Staff were very helpful.

The fact that I could not pay the 50% they asked for before I arrived as I only have an international card and they don't take those. When we arrived at about 9 they had cancelled our room so had to rebook in the reception area.