only stayed two nights and it was fine for this. The service was good, the shower was very nice.

the room was advertised for up to three adults and booked as such but the third bed was basically a folding camp bed which hadn't been set up yet when we got to our room in the evening (after confirming the arrival times a couple of times) The room wasn't really big enough for three beds either. The quality of the breakfast was not great, bread was dry and a lack of choice. The jungle theme of the restaurant was a bit weird and made the room very dark.

We (family of 3) stayed for 3 nights & had booked Luxury double room. Was a very pleasant and happy experience. The room including the bathroom was impeccably clean, spacious & comfortable with soothing interiors. In house restaurants (Gufha particularly)were excellent. Buffet had a very palatable spread. Roof top pool was clean with a peaceful ambience. Staff were very courteous and polite. Location of this hotel is best in Mysore with nearest proximity to the main attraction- Mysore palace. Overall superb stay and loved every bit of it.

Nothing that we didn't like.

- Service like room service was awesome. - Staff right from reception to room service everyone were very courteous. - Rooms were clean and hygienic - Location is good. - Marshalls or security managed and directed for parking very well. Including valet parking at times was faster service.

- Expected more shampoo and moisturizing cream at bath room - Missing conditioner - When 3 of us are staying the requirement for 3 set of toiletries need to be understood. Including 3 plates to be provided beforehand after ordering for room service. - Entry to hotel through car needs to be regulated due to traffic and it takes time.

Must mention the exceptional courteous and honest approach of the front office lady executive Nitika. It so happened that Booking.com voucher for accommodation did not include complimentary breakfast. However when I checked in she informed that, they have received booking with breakfast and it will be provided to us complimentary. And we had a fabulous breakfast courtesy Nikita. She could have simply gone with my booking and deny the breakfast within the booking charges. I found her approach very heartening.

Location to bus station, Zoo and Palace was really good. We didn't use the pool but it looked very inviting. Breakfast was all fresh, south indian food with a spread of toast and eggs /sausage.

Some rooms only have windows facing inside the hotel but are still very comfortable!

The room was clean and beautiful. My husband and me were there with our grandson on a small vacation. The hotel provided us an extra cot and bed even without our request. That was a beautiful gesture. The reception staff and the helping and house keeping staff were all courteous. The breakfast items were all good, especially the Pongal and tamarind chutney. Lunch at the Andhra ruchilu restaurant was good but expensive.

The head of food was a bit rude in behaviour. He seemed to judge people by their attire. There weren’t any butter knives or teaspoons or tablespoons or forks on the table in the spoon stand and when asked for a knife, his reply was a rude’ they are on the table madam’. On the previous afternoon at lunch too, when we complained that the fish was a bit sour, he was enjoying a joke at our cost and laughing at us with his colleague. It didn’t show his culture. Except this person the serving staff were very good and obliging.

Very good service from staff Everywhere was very clean and orderly The breakfast included was very good loved that there was a pool and 3 restaurants within the hotel which all serve good food (Dosas especially!). Also you can get room service. We got upgraded for free on arrival which was the best surprise, THANK YOU!

nothing really - thought it was a bit strange having the pool accessible only through the restaurant, felt awkward walking through there to go for a swim

Opposite the KSRTC bus station you’ll find this hotel. The location is very good, not only because of the bus station but also because shops and restaurants are nearby. Our room was good, bathroom also. We got for free water in bottles and a newspaper every morning. The included breakfast is buffet style, with eggs made ready to order. We ate several times at the restaurant on the fourth floor. It has good food and an interesting design with tigers, birds etc. We also ate at Parklane. Both Parklane and the restaurant on the fourth floor serve beer and wine. There are also several ‘bar restaurants’ around Pai Vista. We went inside … and left again. There are only men inside and it’s dark and seems focused on getting drunk.

The staff were exceptional - especially Nikita (duty manager), who stood out with her professionalism, customer service skills and attention to detail. The hotel is extremely well run and the mark of good management can be seen everywhere, from reception to the restaurant to housekeeping. Every part of the hotel was kept very clean and this was one of the best-run mid-price hotels we have stayed in anywhere in India. Room service was very good, prompt and efficient. Food and beverages were excellent and extremely good value for money.

During very busy periods - particularly Sunday morning breakfast - the service in the restaurant was slow.

* Nice, spacious, clean room * Lively restaurant on the 4th floor with good food and service * Location: walking distance to Mysore Palace and right across the busstation (yet quiet in the room) * Good wifi * Very friendly and helpfull staff

* Massage lady makes phone calls during the massage and demands a tip in a very persistant manner before you can even start to get dressed. A lot of oil is used, also in the eyes which got my eyes infected. Finally, no towel or anything is provided after the massage to take the oil off, so you have to get dressed with all this oil still on your body. * Unstable wifi in the restaurant on the 4th floor