The staff was very nice and the location of the room was very nice. The ambience overall was very classy and I liked it very much. From the room service, facilities and the fitness center, all was appreciated in a positive manner.

I don't want to be a picky person, but as a international chain of hotels, that is Hyatt, I expected some things to be better. I noticed that the corridor leading to the room 601 had a moldy smell. Something that comes from seepage/dampness of water leakage. The same smell was persistant in the room as well. Another thing is the vents for the AC were very dirty. I know it is something that does not directly affects me, but it was really something that could be improved. Another last thing, my roon 601 had shoe prints on the wall, below the window. Not a major negative, but slightly off putting.

Although the hotel is far from centre but location is excellent being adjacent to metro and well known to lots cabs, autos etc. The staff is absolutely fantastic. They did not charge or made us wait for early check-in as requested on booking.com. Food is fabulous and restaurant staffs are one of the best in delhi.

My father can’t walk properly; he needs stick but the hotel is little high and there’s no lift or escalator from bottom. Also all the lifts are at the same place so passages are long to cover. There are two receptions but most of the time only one is operating; which also is slow. We had early check-in on ore request but the ususal check in time is 2 pm which is too late.

Overall a very good experience. The luggage carrier person, (I am sorry I cannot recollect the name), but he was sightly plump and obese. I am sorry for defining about him in this manner. But he was so cordial, quick to assist with handling luggage, patient and prompt in helping; the moment I stepped in; it really set my impression of the place. Then, the staff at the desk (I only conversed on call with him) helped me promptly in changing my room, and even provided me the more desired room. I am really happy that I chose Hyatt.

It was a good stay.

Room had the necessary amenities, was spacious, and well maintained. Bathrooms were clean and well equipped. The breakfast options were comprehensive and well prepared

Gym was well equipped but none of the three treadmills were functional. Difficult to believe that 3 pieces of equipment will malfunction all at the same time. The lifts were slow and some of them had a problem.

The room was comfortable and clean, no complaints there.

The air conditioning didn't seem to work properly and it was quite warm through the night, but it was bearable. I have serious problems with the valet parking though. As advised, we had not left any valuables in the car, but a couple of minor items were missing, and the car had been turned on and kept, probably for the air conditioning, and it was dusty inside.

Neat and clean room. Breakfast is excellent. Accessed easily from airport.

I am not complaining. But I observed some chaos at Reception. Needs better coordination here since this is the first contact point. If the check in process is delaying it should be conveyed to the guest. In such case a welcome drink may be offerd to the guest as it is an afternoon time.

Great location in the hub of Delhi shopping and malls, staff were so helpful,love to mention Vishal and team on the front desk, debaditya in house keeping and colleagues were outstanding.we went twice in our trip to India to the Hyatt centric janakpuri.room was lovely with pool veiw, would definitely go back!

Room was really comfortable and food quality was good. Especial thank to Tarun for his professional service

Rooms require improvements

Breakfast was nice & the services were also very good. services of Prem n one more guy i had mentioned in my earlier were superb . Karak Chai is appreciable.

Lunch & Dinner menu can be more improved.

Rooms are great and property is nice overall.

Stayed here multiple times. The staff is careless. Room service takes more than an hour many times. And they even forget the orders/requests. If that’s fixed, it’s a great place to stay