Hotel is close to the market. Staff was very cooperative. They have a pool and a restaurant on the premises. Food is good.Hotel was neat and clean. Owner was receptive of our needs,response was prompt and positive.

Rooms are a bit small. Meher Cafe has shifted out. On the price front Seems slightly pricey.. Nothing much to complain.

Absolutely sweet staff! Kind and always ready to help, they were very pleasant hosts for the weekend! The location was central in the town so easy to visit locations. The restaurant down below was pretty good. Meher Cafe kitchen made a decent Salli boti for a lovely dinner. Awesome coffee!

The room had no windows so it felt a little claustrophobic despite being a 'deluxe' room. We asked if there was another room but apparently none of the rooms had windows? Wondering if that's a fire safety hazard maybe?

Reception staff I think Priyanka & Suraj both were very co-operative and with smiling face. Priyanka helped me to book sightseeing vehicle. Breakfast was not included in our tariff. However we took breakfast in our hotel. It was very tasty. Kitchen staff was very polite & helping nature. Rooms and hotel area was clean. Overall we enjoyed our stay in Onella Regency. Definitely I will recommend this hotel to friends & relatives. Thanks

The location was Excellent especially if you are travelling by Bus. Its in the centre of the market very easily accessible Staff were helpful and cooperative

Toiletries were not fully provided such as Shampoo

The place was very clean . The staff was very helpful and complied with a smile. We reached early morning and check in was given to us. The place is centrally located . The rooms were very clean.

Clean room with basic amenities- Air con, TV, fridge and kettle. The hotel is easily accessible and has plenty of shops and restaurants nearby.

The door locks could be better. It's really difficult to open the door . Lot of noise from the kids playing by the pool. Sound proofing the rooms might help

Breakfast was good, in fact food was overall good. Courteous and helpful staff, and no hassles in general. I had two dogs with me, and I did not suffer any troubles from the hotel staff with regards to them. They even provided eggs, food boxes and whichever things I required to cater to my dogs.

Nothing as such, only that the TV did not work initially. not an issue whatsoever.

Must have the mava cake from their own restaurant. Rooms, playing area, pool, chilling space everything was on point. Only rooms were not as spacious as shown, rest everything was fine.

-Easy Check-in -Clean rooms -Easy to locate -There is a cafe at their property and is amazing. -This place is located right next to the main ST Bus Stand of Panchgani

-Please provide enough toiletries, there is just handwash and body wash.

Cleanliness and Very professional staff

Leisure/Play room has some indoor games like carrom board, air hockey which are not in condition to play with. That would have been a great edition for anyone visiting the hotel as this place rains most of the time.