This place is perfect for a 10.0 Feedback and one should not have any complain on the Property or infrastructure. This one is just perfect.

After traveling to 40+ countries and staying at 100+ properties of 5star category this was the first one where I see live fruits counters at breakfast. This leads to super high traffic in the morning at this specific counter as everyone would like to start with fruits. This counter might be due to Hotel fancies serving fresh fruits but then in actual it is bit of inconvenience. I suggest the hotel to appoint 2 people instead of one or appoint a trainee person from the Hotel Management School with the ability to understand/remember request of Guests and made them served at their table the way the other live counters work. I had an unnecessary argument with this junior untrained staff which can be avoided else this property deserves 10 out of 10.

We went there for 2 nights. It was a family outing. Property It's in midst a residential area so to get here you've to navigate through city traffic and roads are narrow. You'll also see the city scape from the view point. Once you reach you'll find it sprawling well designed property. Every nook and corner is photogenic. The evenings are very colourful vibrant to the eyes. Expecially the pool area. Pool open timings are practically throughout the day. Indoor gaming carrom, TT, others are also open all day. They've outdoor activities power cricket, tennis, archery at the far end of the resort. We didn't try any. Garden are is good for toddlers. Kids above 5 may not enjoy it much. Gym is available as well we didn't use it. Room We booked the garden room. It has a decent sized garden. I was able to play with my daughter there. On the tv, almost all channels are subscribed and my wife loved that part. She almost convinces me to opt for in room dining. Wifi access provided was unlimited and speed was good. Food We dined at Salsa and Pyramisa hotel. Menu is common. All of us loved the food served over there (approx 800 per person). We enjoyed Veg Tacos, spaghetti aglio olio, Veg pizza, Veg biryani, Paneer lababdar and phulkas. Pity they don't have salad options. Doolali beers are work of art. Very light and refreshing to taste. Breakfast buffet is very vast truly king size. They even gave us a travel snack after our checkout. They checked on us everyday for our comfort in the evening which was a very personal touch. Pro tip They've a schedule of activities being conducted throughout the day. It's posted near pyramiza hotel. The location isn't great for posting such stuff as not many people would notice it. If you want to enjoy some of their inhouse activities you may want to check it out every evening for next day schedule.

amenities, cleanliness, staff just perfect

location bit outside the city but property makes everything perfect

We stayed in this property for 2 nights. Entire property is so well maintained, one can feel the luxury and the great hospitality demonstrated by the staff members from all the functions/departments (FO, Housekeeping, Kitchen and the restaurant). During the checkin (and throughout our stay), we were greeted very well by the entire staff which was very welcoming. Check-in process was quick with the welcome drinks. Staff is very friendly which kids love too. This property has great emphasis on getting customer feedback that ensures guests get what they desire to make their stay comfortable. Resort premise is spread across 25 acres as claimed by the officials and it's actually massive! Property has a wide range of indoor & outdoor activities for all age groups unlike many other properties. Whilst all staff members make you feel special, my wife and I would like to say big THANK YOU to the below staff members whom we were regularly in touch with during our stay. FO Staff who welcomed/checked in/checked out us: Parvinder, Pallavi, Mukesh Restaurant staff: Ajay, Pallavi, Aman, Swati, Pranov, Prachi, Vivek, Gaming Zone staff: Madhav It's a great property to relish in that makes it highly recommended place indeed! Staff members of this property makes them great assets that the property must continue to have who ensure keeping the hospitality standards high! Job well done indeed Team! Cheers Prab

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The property itself is a true gem. The serene surroundings and well-maintained landscape created a peaceful and relaxing ambiance. The attention to detail in the architecture and design truly showcased the thoughtfulness that goes into creating a remarkable guest experience. Speaking of remarkable, the dining experience was an absolute delight. The variety and quality of dishes served were truly impressive. Every meal was a culinary journey in itself, with the freshest ingredients and exquisite flavors. It's evident that the culinary team is dedicated to ensuring a memorable dining experience for all guests. Equally noteworthy was the impeccable service provided by your staff. Each member of the team went above and beyond to make my stay comfortable and enjoyable. Their warm smiles, attentiveness, and willingness to assist added a personal touch that made me feel truly welcomed and valued.

There was nothing I did not like

Nice property Clean and good staff Excellent breakfast Decent pool and gym Excellent food with multiple restaurants Own brewery with choice of inhouse brewed lager and ales It is further away from city centre but if this does not matter this is an excellent self sufficient place to stay

Property is huge and staff is fantastic. Food is great and breakfast has wide spread.

The garden rooms are kind off premium rooms and should have bath tubs. Garden rooms should have more lights in the garden area. Its too dark during night time.

The Resort on whole, is well maintained. Very cozy and comfort feeling during the stay. The Cuisine options are also vivid and tasty. The Staff is very friendly and takes extra care of all the Customers. So overall had an Excellent Stay in the resort.

The indoor and outdoor gaming options could be enhanced a bit. Also since the property is quite big - it would be better to have an indoor warm swimming pool which would be good for children (considering the cold weather of Pune).

We were invited to a few wedding functions throughout the day and decided to book a room for comfort. Our room surpassed all our expectations. We stayed in the Alexandria Rooms. The room had a nice garden attached, a large bathtub and a comfortable bed. Apart from this, the complimentary breakfast had a lot of variety and all the food was delicious!

The gardens of all the rooms are connected limiting privacy. Room could use a little more utility based lights.

Facilities

Garden Rooms as it’s attached to other rooms and there were Nuisance Couple in Room 634 where whole night they we’re making noises. We complained to Duty Manager and it was Courteous of her to upgrade us to other Room. The Management should take up this seriously on these kind of Guest who doesn’t even bother after the Manager had sent a request to keep Low but the Guest we’re least bothered such kind of Families should be banned in all such properties. There is no complaint about the Management and staff as they were Excellent.