We had a fabulous stay at Courtyard Marriott Shillong from 17 to 22 Nov 24. The check in was smooth and we were given a room on top floor with awesome view of the Shillong city. The room size was spacious with very elegant décor. The hotel staff was very courteous and always smiling. We would like to particularly thank the hospitality extended by Mr James, Mr Pandey, Mr Chandan and Ms Neha. The food was excellent and we enjoyed the sumptuous dishes during breakfast and dinner. The location is very close to the main bazar of Shillong. Overall a superb stay in this beautiful and well maintained property.

Nothing.

The staff were very courteous and helpful. The chef,Mr Ranjan was very helpful and managed to provide us a cake at midnight on our special request. Miss Anamika served us dinner and was very polite and cooperative,she helped us with our special meal request and was very kind and caring towards us. Miss Kiki provided us a parting delicacy and was very sweet. Overall,the stay was wonderful and we are looking forward to make courtyard by Marriott stays a part of our future trips.

The food items in the menu were very limited. They should include more indian dishes,homestyle dishes in their menu.

The Courtyard Marriott is centrally located in Shillong with very attentive staff, and wonderful breakfast spread. Nice and comfortable stay with a good poolside area for relaxing in the evening.

The central location makes it a little time consuming to get to from a traffic perspective, however easy to walk to the central police bazaar area if that is of interest. We also observed a stale smell in the room at check-in as if someone had been smoking indoors, however although the staff helped us with room fresheners we didn't get offered a different room to stay. The hotel was quite busy and one evening the poolside was not accessible due to a private party.

Very friendly & professional staff. One feels at home at the hotel & we had an amazing stay with family. If you are planning to visit Shillong then don’t look anywhere else except this hotel to stay whether you’re traveling with family or as couple. Special shout out to Ms. Dewan for her friendliness & made sure that our kids had a memory stay. She is reaching out to every guest to make sure that everyone is having a comfortable stay. Also Ms. Manaswita is such a bright star & happily serving each & every guest in the restaurant.

Absolutely nothing

The staff are sweet and helpful. They radiate warmth, and they love working at the one-year-old hotel. Thank you, Trisha, Staphanie, and Laaria. And Jogita, thank you for helping me with the last day's booking, which I had forgotten! The room has everything that one would expect from such a place. Soundproofing is excellent, and the curtains are thick and cut all the light. And if you leave it open, the sun will wake you up at five am! The local market and an authentic Khasi food place, Trattoria, are within walking distance.

The housekeeping staff seemed to have gotten infected, perhaps by my amnesic field - but they made it up so well that I wouldn't dare complain about niggles. You could consider using reusable water bottles to reduce the use of plastic bottles. Despite you showing me that, I had difficulty figuring out how to put the air conditioning into the warming mode to my preferred temperature of 26 degrees.

I loved most of the things . Lovely , smiley, happy faces and very helpful staff. Food was delicious . Breakfast options were plenty and me and my family loved it totally. At restaurant, staff were so kind and helpful. Loved the concept of complementary evening snacks and drink . I can’t forget the taste of guava Mary. Overall perfect except two things which I highlighted in below section .

The first disappointing thing was empty Mini Bar . I didn’t expect this from Marriott . When I called help desk , they mentioned , based on your order , we will send you . But it was weird for me digest , The purpose of mini bar is any time guest feel hungry , they can utilise it and pay during checkout . Second disappointing thing was , bath room door of our room 615 was not easy to lock and unlock . Most of the time , we had to call our family member to push the door towards bathroom , so that lock unlock becomes easy.

I had an exceptional stay at the Marriott Courtyard Shillong. The breakfast spread was a gastronomical delight, offering everything from Continental to Chinese, local, and South Indian dishes. The staff was incredibly courteous, and the service was top-notch. The hotel's location is convenient, though traffic can be a challenge in the evenings. Overall, it was a fantastic experience and great value for money. Highly recommended!

None

It is one of the best properties I have stayed at, the hotel staff is very helpful, and professional, the food is great and dinning at their restaurant is really an experience. It has all the bells and whistles too, a great spa, jakoozi, Dj at night… Great keep it up!

There is one area that they need to work on and that is the room service, pretty slow, the in room dinning staff is a bit slow and unenthusiastic. The in room breakfasts that I ordered were also not up to the mark. But other than that, it is a fabulous hotel, highly recommended.

Staff were very warm and accommodating. I stayed there for 7 nights and also celebrated my birthday. The team organised and tailored the celebrations exactly to my liking and it completely exceeded my expectations. The food was made on special request and catered according to preference which was amazing. I had my best birthday yet there with my family!

Nothing

I have stayed in multiple Marriott’s across different places in India. I must say Mariott Shillong will be among the top 3, if not the top ! Location, service, facilities, mind blowing view- you name it, you have it !! If you are in Shillong, don’t miss staying here (you can thank me later)

While a minor point, but during my last day of stay, there was a huge government committee meeting and the hotel was houseful. My car and driver wasn’t allowed to step out of the hotel premises. Probably a security protocol due to the govt. meeting- but this created a lot of hassle for my driver.