Location is fine if you need to get access to nearby spots as a traveller. Being on the mall road you won't get nature's touch or mountain view. There's just a city view. And also vehicles are not allowed on mall road so you can roam around anywhere. There are a lot of shops for eateries and brands to shop from.

There's no mountain view. No bonfire, not such a happening place to chill. There's just a bar(over-priced)

Shimla mall road has very few options as most hotels are located away from the mall. This hotel is one of those few options if you like to stay on the mall road. The hotel is almost heritage like, but very well maintained. Rooms size were good and staff was prompt. Food was excellent. You need to park your car at the Shimla Central parking and from there you need to take the public lift to reach the hotel. You can call a porter (on paid basis) to carry your luggage up to the hotel. Hotel can give you number of the porter beforehand and they will help you in parking and carry your luggage.

There is no on-premise parking, which of course is due to the fact that no cars are allowed on Shimla mall road. But, this is the main USP of the hotel that its on the mall.

The location is the best part of the property. The restaurants in house are superb and among the best in the city. Breakfast spread was nice and nicely spread. Staff were helpful and offering suggestions prior to arrival and helping out during checkout with luggage and porter services is nice touch. Property has a lot to offer.

There is so much the property can offer if it markets itself well in the room. Too soft with Guest. I was bothered with staff not being strict with Guests who make nuisance late at night. Dinner buffet should be advertised better

location is great. room was not so big as per the amount charged. breakfast was good.

the amount charged was bit high. Need to look into the room charges. early morning request for tea was denied, so not sure about midnight room service for food and drink.

1. LOCATION - Just 200m on left of THE LIFT on MALL ROAD once you come out of the lift from Cart rd below (parking) on to MALL rd. 2. Balcony rooms have best wholesome views of Shimla. 3. The Shimla Times Cafe of it with spectacular views and cocktail is super (though expensive).

1. The breakfast, esp the tea. It's mediocre (the place is same as Eighteen 57 Cafe that you see from outside on MALL ROAD).

Warm welcoming staff. Hotel needs a bit of renovation though. The tiles in the master bathroom are coming out and need to be fixed. It would be nice if the cushion are replaced as some of them are ripped. All in all a very comfortable and hassle free stay. Enjoyed my small get-away. Thanks

Location, cleanliness, helpful and friendly staff, multiple restaurant options, good view, large rooms

2 single beds joined instead of 1 large king/queen bed making bed a little bit uncomfortable due to slant in middle

Its one of the few hotels with balcony rooms so its worth it . Premium rooms were spacious but definitely in need of repairs.

Dressing desk had a crack and bathtub showed recent fixture feel. FOOD is to be avoided. We ordered dal chawal and it was basically no salt and no texture and taste. For lesser rate you will get amazing food outside. Very nice indian restaurants available and prefer choosing parcels over room service. A little pricey for what you get back

location near mall road Beer perfect

eguipment such as sleeper water coffee spoon not in room have to call It should be available before check in and maid room cleaner take a knife from my bag this knife I buy from market. It.s not right.

Location is great, right on the main road. We had a room with look over the town and valley. Good restaurant and bar in the same building.

Breakfast provided to the room was not good. Dry pastry.