Everything. The rooms are spacious and equipped with AC and fans. The beds were comfortable and everythinbg was nice ands clean. It was exceptional value for money. We visited this hotel on several occasions and usually upgraded to suites. The staff were extremely helpful and pleasant. It is the best value for money hotel I have ever found. The restaurant was also of a good quality with attentive and helpful staff. Great experience.

Sometimes the AC was not functioning properly and the rooms did not always stay cool.

A very clean fresh and plush property. Every single staff endeared us and went out of the way to assist us. We have small issues with the wifi and we had several personnel coming and checking with us. Finally they even had a new booster modem fixed in our suite room and we had a great wifi experience. I should have mentioned about the upgrade in our room from deluxe to suite and it was a huge spacious apartment kind. Every furniture and fitting were classy and clean. Bathroom quite spacious and clean with all toiletries. Our Room itself apart from the living one was big and with all amenities , clean and comfortable mattress , several seating places , TV with several channels to watch. Window with a city view. Nice Ac and fan working in tandem. Room service excellent with the food and all services we asked for. I repeat every single staff were extremely polite , helpful and quick in their service. Complimentary breakfast was a great spread too with several options and also on demand dishes on offer. We also availed a reasonable economical travel service to see around temples and few places of visit nearby. Overall a short one day stay but one with plenty of rest , relaxation and warmth with the hotel being the best we could have checked in to. Best Wishes and good luck to all there.

Nothing that we remember.

I'm sure this'll be my hotel of choice whenever I return to Siliguri. The room was large with modern furniture, and well-lit. The breakfast buffet was good and plentiful. The in-house restaurant serves an amply selection of good food also at other times, giving hotel guests a 10% discount. The location is fairly central and on a main road. The staff was competent and helpful.

Nothing, except maybe that the water pressure in the shower could have been a bit higher.

Location was alright but it is difficult to access the railway station from the hotel because of constant cancellation of rides by Ola/Uber/InDrive taxi services.

Doormats were absent. Hotel telephone directory was missing in one room. Microwave services were not offered on demand despite having microwaves. Staff did not have to lie and claim to not have microwave oven. There are better ways of convincing those taking residence at the hotel to order food from the hotel rather than having food brought from outside and denying them the ability to warm up their food.

The Loft hotel is a rare find, clean & modern hotel with very good client service and restaurant, we loved the food, a big thanks to Birendra our attentionate waiter and the Chefs Prayash, Nasin and Deepak. Vegan options are avalaible in the restaurant, which holds a great menu. Friendly guard at the entrance. Definitely the best hotel in Siliguri and worth the money.

Nothing, our stay here was perfect

Exactly what we needed after a week of intense travelling. Cold AC, great shower, tv with English channels, easy location. Special shout out to the restaurant - delicious food and great service. Birendva and Jhon were awesome at the breakfast buffet. Lots of food to choose from. Great place to stay! Highly recommend.

Nothing, everything was perfect. 5 stars all around!

I was quite impressed with the hospitality extended by all the staff in the hotel. They are all very professional. I like the cleanliness, ambience and the facilities provided by the hotel but moreover the hospitality of the staff made my stay more special and comfortable. I would love to choose your hotel for my future travel as well. Your staff are none less than any elite five star hotel employ. Bravo 👏👏👏 thanks a lot to all the humble staff of the hotel for making our stay an amazing one.

The hotel is very conveniently located at pradhan nagar. The area is very close to major landmarks in city. The rooms were spacious and clean.The staff was very courteous and accomodating. The room service was quick and food is good.

We had a lovely time. There was all positive experience.There was nothing to dislike

hi the rooms are spacious ,ample hot water available .the girl at the reception even though she was new had a smile on her face and was very pleasant. The location is also quite good for travel few shops and café down the road. It also can be a bit noisy at night but that's ok with me .

a BIT nosiy witht heroad but not a big issue.

Unfortunately we arrived late and left early morning for Koraput. But this hotel was very convenient, It is comfortable, clean, quiet and the staff is very helpful. Especially as we were slightly confused as to what railway station our train will leave early morning (there a two distinct ones) Our room was perfect.

Nothing