The staff

Often overlooked, but crucially important, is the unsung work of janitorial staff. These individuals diligently maintain the cleanliness of the shared spaces, working behind the scenes to ensure a hygienic and pleasant environment. Their tireless efforts often go unnoticed, but their impact on our daily lives is immense. It's time to appreciate the janitors who contribute to the well-being and comfort, making spaces safer and more enjoyable for everyone.

Best breakfast that I've ever had due to the kind of selection that they offer. Something that I used to look forward to aevery single day. The chefs knew me personally as I am a frequent traveller to this place.

I feel that all was good at this property and I had nothing to complain about. Even though it was wedding season when I arrived, they had more than enough staff to look after everyone's needs. Really well done to the management. Special thanks to Rakesh who helped me find my lost wallet with all valuables intact by following security protocols!

We stayed at the Surat Marriott Hotel, Ambinaniketan from 21st to 26th March 2023. From the moment we walked in, the hotel and surroundings were so beautiful and had a lovely ambience. The reception manager Nonibala gave us a wonderful welcome and accommodated to us so wonderfully with our rooms. The hotel is beautiful, very clean and spacious with lots of areas to sit and relax in. However, what made our stay special was the staff and the food. They were exceptionally friendly, welcoming and helpful. The check in was quick and efficient. Rooms were incredibly clean, comfortable and spacious with plenty of filter water provided everyday. All the staff throughout the hotel were so friendly, attentive and helpful from the front entrance staff (where the taxis droped us off), to the reception staff and manager (Nonibala), front office manager Mahabir Singh, the catering and restaurant staff, the chefs Mahendra Singh Chundawat and Surendra Singh for their very delicious food, and house keeping and manager Kavita. The breakfast buffet was also excellent with plenty of choice available every morning, with freshly cooked options (indian and english food) and a great variety of food and drinks from juices, pastries, cakes, fruit, cooked food, and cheeses. A very special thank you to all the staff throughout the hotel. We felt truly looked after by you all and enjoyed our stay very much. Thank you so much from our family. We will definitely be coming back to stay as we loved it.

There was nothing we didn't like. The staff, hotel, and food were all great and was met above our expectations.

We really enjoyed the stay at the hotel. The rooms were always cleaned up, the stuff always put enough water bottles for us into the room. The service at the reception was insanely good, everyone took care of us very well. I had a couple of extra wishes that the hotel stuff took immediately care of. The breakfast was very huge and also lots of Indian and European options were available, we also tried the buffet at the evening and it also had a lot of variety. The gym had all the basic things needed for a good workout. Pool area was clean. Oh we also loved the spa treatments. We will definitely come back at a point.

Nothing

The breakfast was exceptional. The room was very clean and modern. The staff was attentive and courteous. I was upgraded to the river view room for free, which was very appreciated!

nothing really.

Everything in Marriott Surat exceeded my expectations so much. The whole staff from the drivers, to the guards, to the front desk, the restaurants, to the people who clean my room on my floor (Karam, you are awesome! Thank you for taking care of me during my stay!) were all exceptional!

The wifi in my room at 829 disconnected every few minutes. I think it was only on that side. Because I was originally at room 819 and I didn't have any problems there.

Hello sir V r a family from Tanzania..V were ur guest in surat marriot hotel from 12th nov 2022 till 15th November...v had a very pleasant stay..everything was perfect...esp chef mahendra singh chundawat who took great care of us...v were overwhelmed by his hospitality...v had a small baby wid us...he prepared special baby food for us as well...v really appreciate his service...v had a train to catch early morning so he also prepared some sandwiches for us which v could carry on the way...v  shall definitely stay in marriot again during our next visit.. Thank you chef mahendra...the food was amazing

Nothing

I have travelled a lot and this hotel was absolutely phenomenal. we extended our stay for a week. it was fantastic to stay here. the service from staff was impeccable, I can’t name everyone but some of the people I have to call out include Suma (table 101), Mahendra (head chef), Kaushal (receptionist, Bell Boys were fantastic, other receptionists were great too. everyone was great. I had a hairline fracture on my foot/ankle and everyone looked after me so well. the service was impeccable during dinner breakfast and the bakery. I can’t complain about anything. I will be recommending this hotel to everyone I know

nothing

Room was upgraded - lovely size to fit a family of four. Staff very very helpful

We had an issue with the toilet overflowing in the night which wasn’t nice - staff did unblock the toilet but did not clear the mess but as we had a few hours to check out it was okay.

good location outside appearance is beautiful 24/7 security good air con nice breakfast housekeeping is very good

key cards randomly stop working bed linen is old and desperately needs replacing pillows are too flat spa facilities need improvement