Breakfast's great. Easy access to everywhere around Bandung. The staff is awesome especially the front desk team. They were very professional and try to accommodate with all my request. Thank you Finy.

The maintenance team need to be more professional.they are slow with the response. I booked 4 rooms for me and family however mine was having problem with the ac and I wasn't having a good sleep for 3 night. Informed your front desk and I noticed they've been calling the maintenance team but to no avail.. special mentioned to Ms Finy who went an extra miles to assist and finally rectified the issues.

The hotel looks fantastic downstairs. Large, open spaces with seating. The room was very good - but not what we asked for. Breakfast had a really good range of food. The staff were very friendly and helpful.

We asked for a double superior room. When we got there, it was either that - without a window, or a smaller room with 2 single beds and a window. The room without the window smelled VERY musty, and we couldn't cope without a window, so opted for the 2 single beds. This was pretty disappointing. The rooms are "tired", but given what we paid for it, you can't complain too much!

The room is huge despite its a rather old property and showing it's age, the staff are amazingly courteous and polite. Breakfast is rather ok (on my selected menu) but with wide array of options, didn't have time to even try all of it and looked delicious for a hotel in this class! Unfortunately, the restaurant didn't open at night, but to complement that, they had some traditional Indonesian's menu food stalls (ayam geprek, mie ayam, bakpau, etc.)

Good value for money and a great location. Love the 3 room family suite!

The property is a bit old. Bathroom was outdated and the kitchen was falling apart. The price was good so I accepted the state of the room.

Spacious room, comfortable bed, especially the family suite. The breakfast menu are so varied.

The front door was hard to open at first.

Many selections of breakfast but on 2nd day (sunday morning) was lack. Spacious deluxe room, comfy bed but the pillows are hard in some rooms. Well maintained old property. Semi outdoor area in restaurant is nice to chill while having breakfast.

Duty manager gave us a discount for future stay due to incorrect facilities in my booked room. There was no kitchenette in the three bedroom suite. They promised they will correct this information in Booking.com in order to avoid potential complaint from future guests. Thank you for a fast follow up!

Nothing

The rooms, especially the bathroom, could use some updating, or at least some paint.

the room, pool and surrounding views

breakfast is good, so many menu.. but the taste could be much better

Many things, one of example is the receptionist is very supportive and nicely help us.

Nothing, Staff is friendly and polite to speak