Great facilities and breakfast.

Communication with staff was difficult in English as an overseas visitor. When asked to book a taxi to the airport, the reception team said they'll book a Blue Bird taxi on my behalf, which costs around INR400,000, but charge me INR1,000,000. Value for money and service not great! Feel like they're scamming you. Internet speed was slow, very annoying.

I like the rooms and the public facilities, such as swimming pool and fitness room. The breakfast was varied and taste good, especially the dimsums!

I was quite disappointed with the way the staff handle the check out routine. I had to wait more than 15 mins for my rooms to be checked and every time I asked further, they just asked me to wait and wait. At the end of the time, I asked to leave my contact info should there was a problem. I find it very ineffective! :(

Spacious room

Had dinner in Level 5 restaurant on the last night of my stay. Ordered fried beef udon but dish does not come with beef despite stated on menu. Ordered another dish (ebi tempura) but was delivered to other customers. Too many fundamental errors made for such a simple order.

it has ofuro, japanese bath, exciting

The checkout takes quite a while. I was waiting for almost 15 minutes because they checked the room, and another 30 minutes for a deposit. And just to be informed that they would do a transfer because they did not have cash. The deposit was transferred after 2 hours. Hopefully they will increase the time for checking out. Cheers.

The cleaness,the vibes,the staff,the food and the infinity pool was nice and great. Absolutly will come back to stay here and gonna be my fave hotel on Cikarang.

The waited for check in line and have to wait about one hour to get the room even already check in. Should improve it better.

Breakfast with many variety of international food

Restaurant tends to take too long in serving the food, especially for dinner

Nicely managed.

They should add some more vegetarian dishes in breakfast. Also they refused to give me invoice for my stay.

All.... The staff, the facility are clean, comfy and well maintained. The food are awesomeee... Surely will spend my time here again.

This hotel is new and clean so when i stay in Chikarang i almost choice this hotel. If you stay Nuanza i recomend you breakfast. Because so many kinds of foods and drinks you can and watching with poor side.

We can't enjoy night view in my room

Nuanza hotel is big and nice and very clean the rooms are spacious . The staff from security guards to hotel staff are very friendly. I hope the hotel management can continue to maintain the cleanliness and friendliness of its staff so that guests are comfortable staying at the Nuanza hotel

nothing