Receptionist are courteous and helpful when addressing the issue of my room. Security guards are welcoming and putting me as a car driver at ease. Very good room, the restaurant buffet has more varieties dishes. Overall friendliness of the staff is plus.

I got the room with AHU Chiller ambience when opened my windows. The double bed request has been asked via Booking.com but not provided when I entered the room. After asking the receptionist, they were handling the request well. The pool is full of kids at 7:30AM.

The breakfast was great, so was our lunch. There is a variety of children activities, such as cooking class, movies, etc. The hotel location is closed to all you can eat stalls and restaurants during the day and a walking distance to Kebun Raya Bogor.

When I paid the bill, I asked what is the refundable amount of Rp500,000 meant for (that was mentioned/stated when I booked the rooms with booking.com: damage deposit Rp500,000 fully refundable) and the answer is that they don't know. So, I was not clear why the Rp500,000 was stated when I booked the rooms. I hope that booking.com can give me an explanation. Thank you.

Perfect stay in the city centre and if you are a foodie. Amazing breakfast! Lots of options! But I need to get up quite early to get the best seat due to the small space. The staff are extraordinary! It seems that 101 has limited staff, but they were really helpful during my two nights stay.

A bit pricey but it is worthed. We had loud noise from the pool area on Saturday night. Small swimming pool and it is always full with kids. The hotel is always fully booked, especially at the weekend, so better booked in advance. It seems there was a leak in 7th floor especially during the rainy season? We found a puddle of water in front of our room. The shampoo and soap dispenser needs to be checked anytime there is a new guest.

Everything worked as advertised, good location, rooms small but fine. Good breakfast with local and western options

Somehow we needed to pay everytime we had food/drinks or room service. The hotel did not let us charge it to the room. That was somewhat inconvenient

Breakfast was very good, a lot of menu's. Room's is clean n comfortable. My room has view pool side n it is good view n staffs are freindly n helpful.

The food around the hotel was good, but it was full and crowded and I had a hard time enjoying the food. Maybe it was because it was a long holiday.

Personnel was very kind and mostly helpful. The room was very large. We had two balconies. WiFi and airco worked well, although the first night it turned off every hour.

Cleanliness. Really, you don't need tourists to see that the cleaning really needs to improve...

The staffs are very nice and helpful. The location is fantastic. Breakfast is excellent.

The bathroom doesn’t drain properly. We had connecting rooms and both rooms have the same issue.

The staff was hands-down best we experienced yet. Edward and Billy (but the others too) went above and beyond to make us happy and help us wherever they could. They were awesome!!! Design of the lobby and restaurant area are beautiful and the food is great: both the snack menu at the pool and the breakfast were lovely.

Nothing bad to say: really great stay!

I like the location, the breakfast was awsome, the frendly staff is one of the reson i Will Come back...

The bathrooms is way to small..a big Guy like me have to back in the toilet..

staff are fantastic especially security in from entrance until parking areas basement, housekeeping and recreation staff very helpfull facility great location great, closed to

bathroom areas need to be fixed, water drainaged have a problem water are stuck