Spacious room, friendly staff, nearby eateries and some small sightseeing (waterfall), easy public transport (angkot) to the train station/terminal, cost 5k.

Staff doesn't know anything about public transport, bathroom can be cleaner, but overall is fine for the region.

Location

Bad small , water stop on wash table, toilet not flash automatically, on my stay was raining leaking roof, wet flor, stair and corridor in many places, i booked my room via booking.com site 1 junior suite 1 triple room, when I checked in, there is no junior suite, i receive standard twin room for price junior suite, receptionist politely suggested me to check the room first, I can cancel if I don't like the room, i was very tired after long road trip, I wonder booking.com still sale this hotel on their website? Disgraceful!

Room is big

The smell, room is not clean, water pressure not good

Just the location

The cleanliness, the bathroom, the room very poor, all furniture very old and need to be replaced.. the door handle was damage. The ceiling is leakage, the floor wet, the corridor was dirty and didnot clean

Nothing. THE WORST SERVICE AND EXPERIENCE! First of all, i booked this hotel to my family exclude me. They are my mom, my dad, my sibling. They came to this hotel at night and put them in room on 3rd floor. It seemed it dont have lift so my family to the room using the stairs. I booked deluxe room. When my mom checked in, the male receptionist whose name I don't know, gave mom a paper and he said "this is for a breakfast tomorrow" for which my parents got a free breakfast. The next day, in the morning my mom went down to the small restaurant using the stairs and the female receptionist said that my family couldnt have breakfast. Those who can get breakfast, if they booking directly from the hotel. ARE U INSANE????? ARE U KIDDING ME?? My mom answered to her "the male receptionist said we get breakfast". And she looked for him and asked him if it was true? U know what the hell this male receptionist saying??? The man lied when asked by his co-worker and said he didn't say anything about breakfast. SO U THINK MY MOM IS LYING TO YALL??? LMAO I don't mind if they don't get breakfast. You are wasting my mom's time and draining my mom's energy having to go up and down stairs. At least tell them early if they dont get breakfast!!!! I tried to call the hotel, I just want the male receptionist to apologize to my mom! U lied and u troubling my mom. But its difficult to call the hotel. No ome answer my call. The receptionist is also unfriendly!

Honestly gatau kenapa ini rate nya tinggi. Saya booking hotel ini kenapa ratenya ok, lalu dirasakan sendiri, ternyata servicenya sangat buruk! Resepsionis pembohong dan ga ramah. Fasilitas ga lengkap. BYE this is the first and last we went here!